Technical Support Specialist

5 days ago


Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

At Hunter's Hub Inc., we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and ensuring the smooth execution of workflows, pipelines, and jobs in our production environment.

We are offering a competitive salary of $65,000 per year, commensurate with experience. This is a full-time position, and we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Job Description:

Main Responsibilities:

  • Serve as the primary point of contact for clients requiring technical assistance and support
  • Monitor the execution of workflows, pipelines, and jobs in the production environment
  • Analyze results and report to clients on any issues or discrepancies
  • Diagnose and resolve basic technical issues encountered during workflow, pipeline, or job executions
  • Log and track all technical issues using our ticketing system from creation to closure
  • Document root cause analysis, solution, and create knowledge base documentation to assist with future troubleshooting
  • Foster strong relationships with clients by following up on reported issues and ensuring they have been resolved to their satisfaction
  • Escalate complex or unresolved issues to higher-level support teams according to documented processes

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 6 months to 1 year of experience in technical support roles
  • Able to write efficient and optimized SQL queries
  • Knowledgeable in Azure Synapse/Asure Data Factory
  • Previous experience in technical support roles is a plus
  • Knowledge and experience with IT service management tools and ticketing systems (e.g., ServiceNow, Jira, Azure DevOps) is a plus

What We Offer:

  • Competitive salary: $65,000 per year
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS).In this role, you will provide top-notch technical assistance to our clients, ensuring their IT needs are met with efficiency and expertise. Your primary responsibilities will include resolving technical issues, providing hands-on...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Intelligent Technical Solutions (ITS) is a dynamic and growing company seeking an experienced Technician I to join our team. As a remote IT support specialist, you will play a critical role in providing top-notch technical assistance to our clients.Job Description:This full-time position requires a collaborative problem-solver with excellent customer service...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    We are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job Title: Technician I(Remote)Job Summary:Intelligent Technical Solutions (ITS) is seeking a highly skilled and detail-oriented Technician I to join our team. As a key member of our technical support team, you will be responsible for providing top-notch remote IT support to our clients. If you have a passion for problem-solving, excellent customer service...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech.As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients and ensuring their seamless experience with our products and services.The ideal candidate will have a strong background in technical support,...


  • Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc. is a leading provider of cutting-edge network solutions.We are currently seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our network infrastructure.The estimated salary for this position is $60,000 - $80,000 per year,...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Hunter's Hub Inc. is seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionWe are looking for an experienced IT professional to provide technical support and assistance to our users.Responsibilities:


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    **Technical Support Specialist - Hunter's Hub Inc.**We are seeking a skilled Technical Support Specialist to join our team at Hunter’s Hub Inc. This role involves providing technical support for our mobile application, troubleshooting and resolving technical issues, and ensuring a high level of customer satisfaction.**Key Responsibilities:**Provide...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Job Title: Service DeskAt Nityo Infotech Services Philippines, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have at least 1 to 2 years of experience in Technical Support and be proficient in any ticketing tool.Key Responsibilities:• Provide 24x7 support to our clients• Resolve technical issues...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job Overview =========================== At Intelligent Technical Solutions (ITS), we seek a skilled Technical Onboarding Specialist to join our team. This role is a fantastic opportunity to work with cutting-edge technology solutions and deliver exceptional onboarding experiences to our clients. **About the Role** ----------------- As a Technical...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc. Full time

    Hunters Hub Inc. is seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in ERP financial systems and excellent communication skills.


  • Makati City, National Capital Region, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled and customer-focused Technical Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong ability to troubleshoot problems, and a willingness to work on-site. Additionally, they should have completed at least 2 years of college and possess a basic understanding of IT...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc Full time

    **Job Title:** Technical Server Support SpecialistAt Hunters Hub Inc, we are seeking a skilled Technical Server Support Specialist to join our team. This is a key role that requires a unique blend of technical expertise and problem-solving skills.As a Technical Server Support Specialist, you will be responsible for providing high-quality support and...


  • Makati City, National Capital Region, Philippines Industrial Support Full time

    Job Title: Recruitment Specialist - Industrial SupportAbout the Role:We are seeking a highly skilled and motivated Recruitment Specialist to join our team at Industrial Support. As a key member of our recruitment team, you will be responsible for sourcing potential candidates from various channels online and offline.About You:To be successful in this role,...


  • Quezon City, National Capital Region, Philippines VCC Link Inc. Full time

    Job Title: Technical IT Support SpecialistWe are seeking a highly skilled and experienced Technical IT Support Specialist to join our team at VCC Link Inc. as an IT Support Admin.


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job OverviewAs a Technical Billing Specialist at Intelligent Technical Solutions, you will play a vital role in supporting the organization's purchasing and client billing processes. Your primary responsibility will be to ensure that all invoices are accurately generated, reviewed, and sent to clients on time.Key ResponsibilitiesInvoice Preparation: Prepare...


  • Makati City, National Capital Region, Philippines OUTSOURCING COMPANY Full time

    About the Role:We are seeking a highly skilled Technical IT Support Specialist to join our team at OUTSOURCING COMPANY. As a key member of our support team, you will be responsible for providing technical assistance and support to clients.Salary Information:The estimated salary for this position is around $50,000 - $65,000 per year, depending on experience...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job OverviewAre you looking for a role that combines technical expertise with excellent communication skills? As a Technical Support Specialist at Hunter's Hub Inc., you will be the initial point of contact for clients requiring assistance with technical inquiries and issues. Your primary responsibility will be to monitor the execution of workflows,...


  • Makati City, National Capital Region, Philippines OUTSOURCING COMPANY Full time

    Job Description:We are seeking a highly motivated and organized IT Technical Support Specialist to join our team at OUTSOURCING COMPANY. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical support to our clients.About Us:OUTSOURCING COMPANY is a leading provider of outsourcing...


  • Makati City, National Capital Region, Philippines Neksjob Full time

    ## Job Title: Technical Support Specialist - Makati Onsite ## Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team in Makati. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. ## Key Responsibilities: * Respond to incoming calls...