User Support Specialist
2 days ago
The Shared User Management Agent plays a vital role in providing frontline user management and customer support services.
Key Responsibilities- Process user management requests within established service level agreements (SLAs)
- Communicate with stakeholders via email regarding issues and follow up on resolutions in a timely manner
- Maintain accurate data entry and updates in the Customer Relationship Management (CRM) system
- Perform database system performance reporting tasks to ensure optimal functionality
- A high school diploma or equivalent qualification
- At least one year of experience in user management or data entry roles
- Excellent communication skills, both written and verbal
By working as a Shared User Management Agent, you will be part of a dynamic team responsible for delivering exceptional user management and customer support services. This role is ideal for individuals who enjoy problem-solving, are detail-oriented, and possess excellent communication skills.
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User Management Support Specialist
2 days ago
Batangas, Calabarzon, Philippines beBeeProblemSolver Full time ₱158,960 - ₱259,940Job Summary:As a frontline user management professional, you will be responsible for providing support and managing user requests.The ideal candidate is a flexible problem-solver, confident in providing solutions, and able to investigate issues when additional information is required.Key tasks and responsibilities include processing worklist requests within...
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Service Support Specialist
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Technical Support Specialist
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Business Operations Support Specialist
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Support Infrastructure Specialist
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User Acquisition Specialist
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Expert Technical Support Specialist
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Technical Support Specialist
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Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Job Opportunity OverviewWe are seeking a skilled and customer-focused technical support specialist to provide expert assistance and troubleshooting guidance for clients across various industries.As a key member of our team, you will respond to technical inquiries, diagnose and resolve hardware, software, and connectivity issues, and guide users through...
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SaaS Technical Support Specialist
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Batangas, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $60,000Job SummaryWe're seeking a detail-oriented Technical Support Specialist to join our team in providing seamless customer support for SaaS applications.This role involves working closely with our clients to resolve technical issues, provide troubleshooting guidance, and ensure timely resolutions.The ideal candidate will possess excellent communication skills,...
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UI User Experience Specialist
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