
Technical Support Specialist
1 day ago
We are seeking skilled and customer-focused technical support specialists to provide top-notch assistance to clients across various industries. As a remote technical support specialist, you will respond to technical inquiries, resolve hardware, software, and connectivity issues, and guide users through solutions with patience and professionalism.
Key Responsibilities:- Respond to technical inquiries via phone, email, or chat.
- Resolve hardware, software, and connectivity issues efficiently.
- Provide detailed instructions and guidance to users.
- Maintain accurate records of client interactions.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in technical support.
- Excellent communication and problem-solving skills.
- Familiarity with Windows and Mac operating systems.
- Ongoing training and development opportunities.
- Flexible work environment with remote possibilities.
- Competitive salary and benefits package.
- Opportunities for career advancement.
At our organization, we value our employees' contributions and offer a dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about providing excellent technical support, we encourage you to apply for this exciting opportunity.
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