Ecommerce Account Professional

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeAmazon Full time ₱1,500,000 - ₱2,000,000

Account Manager Position Overview

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  • Serve as the primary point of contact for clients, ensuring clear and effective communication.
  • Manage and resolve account-related issues, working proactively to prevent escalations.
  • Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies.
  • Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.
  • Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.
  • Provide periodic reports and insights to clients on account performance and potential improvements.
  • Identify opportunities to enhance client satisfaction and maintain long-term relationships.
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Requirements:

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  • 3+ years of experience in account management, customer success, or client-facing roles.
  • Strong communication skills with the ability to manage client relationships effectively.
  • Proven ability to problem-solve and handle account challenges with a proactive mindset.
  • Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.
  • Experience working in a fast-paced environment with shifting priorities.
  • Ability to work independently while collaborating with remote teams.
  • 90-day probation period.
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Nice to Have:

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  • Experience managing Amazon Seller Central accounts or working in an eCommerce-related field.
  • Background in eCommerce agencies or Amazon-focused consulting.
  • Understanding of basic Amazon policies and account health maintenance.
  • Familiarity with reporting tools and performance tracking.
  • Prior experience in a consumer products or retail environment.
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Benefits Package:

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  • Remote Work: Work from anywhere with flexible schedules that support a healthy work-life balance.
  • Generous Time Off: 10 days PTO per year, plus public holidays and sick leave.
  • DIRECT MENTORSHIP: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Work and connect with professionals around the world.

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