Disaster Response Call Center Representative

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Overview

MCI is a leading business process outsourcing company that delivers tailored solutions to diverse clients.

We are seeking call center agents to work in disaster relief efforts on a temporary, remote basis. Candidates will be contacted via email and text messages.

The ideal candidate will be highly motivated, energetic, and dedicated, with excellent organizational, written, and oral communication skills.

Key Responsibilities
  • Assist customers with service inquiries
  • Learn common requests and solutions
  • Improve customer experience
  • Utilize our service techniques and systems

In addition to these responsibilities, the successful candidate must be confident, fully engaged, and a team player, with a positive and enthusiastic outlook.

Candidate Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • Basic knowledge of Microsoft Office Suite and Windows operating systems

As a disaster relief call center agent, you play a critical role in improving the customer experience during difficult times.

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