Strategic Workforce Planner

20 hours ago

Taguig, National Capital Region, Philippines beBeeWorkforce Full time ₱6,000,000 - ₱8,000,000

Job Title: Strategic Workforce Planner

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We are seeking a highly skilled and experienced workforce planner to provide strategic guidance and support in workforce management, allocation, forecasting, scheduling, reporting analysis, and utilising business intelligence tools to drive operational performance and enhance decision-making capabilities.

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Key Responsibilities

  • Analyse workforce data to identify trends, gaps, and opportunities for improvement using metrics to assess workforce effectiveness and productivity.
  • Predict work volume, handle time, and staff shrinkage, providing staffing recommendations to enhance workforce management and centre-wide performance.
  • Collect, maintain, and analyse business data, including turnover rates, employee demographics, and performance metrics, ensuring data integrity and accuracy.
  • Collaborate with the Analytics Team to create and present reports and dashboards to stakeholders highlighting key workforce metrics, insights, and recommendations for action.
  • Proactively analyse inputs and oversee implementation of continuously improved forecasts and plans; measure performance, identify opportunities, and provide recommendations on how to achieve Key Performance Indicators (KPI) metrics.
  • Create, maintain, and distribute reporting and plans to guide various teams within the organisation to success and add value to the broader organisation.
  • Research and recommend performance and efficiency improvement processes and changes.
  • Utilise Power BI experience and solid knowledge of workforce and business intelligence concepts and tools to deliver reporting solutions, data analytics, and decision support to business leaders.
  • Partner and collaborate with stakeholders to deliver data and reporting solutions that enable the business to meet or exceed customer and organisational expectations.

Requirements

  • Highly proficient in Excel and overall MS Suite products, including Power BI.
  • Familiarity with or understanding of Sales system (Pipedrive), CRM, and phone system.
  • Bachelor's degree in a technical or business discipline or related experience preferred.
  • Minimum of 5 years of experience in workforce management, reporting analysis, business intelligence, or related field.
  • Excellent critical thinking with the ability to serve as a change champion and encourage team members to find innovative ways of meeting business demands.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Strong leadership and team management skills.
  • Proven track record of driving performance improvement initiatives.
  • Attention to detail and ability to prioritise tasks effectively.

Benefits

This role offers a unique opportunity to utilise your skills and experience to make a significant impact on the organisation. If you are a motivated and results-driven individual who is passionate about delivering exceptional outcomes, we encourage you to apply.

Others

Please note that this position may require occasional travel and/or working outside standard hours.

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