HR Operations Specialist

18 hours ago

Taguig, National Capital Region, Philippines beBeeOperator Full time ₱900,000 - ₱1,200,000

Job Overview:

">
  • We are seeking a highly motivated HR Operations Specialist to join our Global Business Services (GBS) Front Office Team.
">

This role delivers front-line HR support through multiple channels and plays a key part in resolving inquiries, coordinating transactions, and maintaining HR documentation.

">Key Responsibilities">
  • Serve as the first point of contact for HR inquiries from employees and managers via ticketing tools like ServiceNow, email, phone, or messaging platforms.
  • Provide accurate, complete, and timely guidance on HR processes, policies, and systems.
  • Escalate complex requests and partner with Subject Matter Experts, regional/global HR teams, or Centers of Excellence as needed.
">System Usage & Case Management">
  • Use ServiceNow to manage HR tickets and workflows, ensuring SLA compliance and documentation accuracy.
  • Support transactions and inbox monitoring in Workday and other HR systems.
  • Maintain audit-ready case records and contribute to knowledge-sharing efforts.
">HR Transactions, Document Issuance & Communication Support">
  • Process various HR-related requests, including employee self-service and manager-initiated changes (e.g., job details, supervisor updates).
  • Prepare and issue Certificates of Employment, visa letters, and guarantee letters, ensuring accuracy and adherence to global/local requirements.
  • Collect, validate, and route HR forms and documentation for downstream processing; ensure timely tracking and action for submitted documents.
  • Coordinate and manage preparation of broadcast email requests, including documentation, approvals, and on-time release.
  • Support SharePoint Online page creation and content management for internal HR resources and employee access.
  • Manage 201 file documentation and handle requests in compliance with internal records management standards.
  • Support and coordinate background screening, I-9 verification, and onboarding transactions, in partnership with global SMEs and third-party vendors.
">Knowledge, Process Support & Continuous Improvement">
  • Maintain and enhance internal documentation, FAQs, and knowledgebase articles to ensure consistent and accurate service delivery.
  • Track and report individual KPIs; contribute to the team's performance scorecard and operational insights.
  • Participate in user acceptance testing (UAT), system enhancement efforts (e.g., ServiceNow and Workday), and process improvement initiatives.
  • Collaborate with global and regional counterparts to ensure alignment in tools, process execution, and documentation standards.
">

What We're Looking For:

">
  • Experience in an HR shared services, contact center, or employee support environment.
  • Proficiency in using ticketing tools like ServiceNow and HR systems such as Workday.
  • Knowledge of background screening, I-9 verification, and onboarding processes, especially in a global setup.
  • Ability to manage and update content using SharePoint Online or similar platforms.
  • Strong communication skills and a customer-focused approach.
  • Excellent organizational and time management skills; able to handle multiple priorities in a fast-paced environment.
  • High attention to detail and strong documentation practices.
"]},

  • HR Operations Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeData Full time $35,000 - $55,000

    We are seeking a skilled professional to join our team as an HR Operations Specialist.In this role, you will be responsible for providing support to HR teams on various tasks and projects. This may include data analysis and reporting, participation in HR training and development activities, collaboration with HR colleagues, and administrative assistance in...

  • HR Operations Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeHumanResources Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled Human Resources Generalist to join our team.This role is responsible for addressing employee queries and concerns related to HR policies, payroll, benefits, and compliance. The successful candidate will be expected to resolve employee grievances, maintain accurate records, and provide excellent customer...

  • HR Benefits Specialist

    3 weeks ago

    Taguig, National Capital Region, Philippines HRTX Full time

    HR Benefits Specialist (With US Benefits Experience)Job Openings HR Benefits Specialist (With US Benefits Experience)About the job HR Benefits Specialist (With US Benefits Experience)HR Benefits Specialist (With US Benefits Experience)Work Setup: Full OnsiteSchedule: Night Shift | Monday to FridayLocation: BGC, TaguigROLE OVERVIEWThe Benefits Senior...

  • HR Support Specialist

    6 days ago

    Taguig, National Capital Region, Philippines beBeeHumanResources Full time

    Job Description:We are seeking a highly skilled HR Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to the HR department, including maintaining employment files and records as per company policy and legal regulations.The ideal candidate will have excellent communication skills, both...

  • HR Operations Manager

    1 day ago

    Taguig, National Capital Region, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000

    Key ResponsibilitiesThe Director of HR Shared Services is responsible for ensuring that service level agreements and operational requirements are met.This role acts as the primary connection between stakeholders and service delivery teams for alignment on strategic objectives, implementations of key initiatives, and overall activities to support US...

  • HR Advocate

    1 day ago

    Taguig, National Capital Region, Philippines Michael Page Full time

    Diverse and impactful HR roleOpportunity to make a direct difference as an HR professionalAbout Our ClientThis opportunity is with a large and well established organization operating in the healthcare sector. The company is focused on delivering excellence in its services and maintaining a strong presence in its field.Job DescriptionBenefits...

  • HR Data Analyst

    1 day ago

    Taguig, National Capital Region, Philippines beBeeSpecialist Full time $50,000 - $80,000

    HR Delivery Support SpecialistCiti is seeking a highly skilled and motivated HR Delivery Support Specialist to join our team. As an integral part of our organization, this role will be responsible for providing support to our HR teams by analyzing data, interpreting results, and applying project management skills to assist operational projects.Key...

  • HR Leadership Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeLeadership Full time ₱45,000 - ₱90,000

    Lead HR Team in EMEAThis role involves leading the Human Resources team in Europe, Middle East and Africa. The successful candidate will be responsible for overseeing day-to-day operations, allocating tasks, providing guidance and leadership to ensure effective collaboration and performance.About the RoleAs an HR Team Lead, you will contribute to the...

  • SAP IT Consultant for HR Operations

    4 days ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the PositionSAP IT Consultant HR Operations (Taguig) | HybridLocation: BGC, TaguigWork Arrangement: Hybrid (with 1 day onsite)Schedule: Mid-shiftResponsibilitiesRegional RequirementsDocument technical and business processes related to new or modified local requirementsEnsure alignment of these requirements with global standardsImplement changes within...

  • HR Specialist

    6 days ago

    Taguig, National Capital Region, Philippines beBeeHr Full time ₱4,000,000 - ₱8,000,000

    About the RoleAs a key member of our HR team, you will provide strategic guidance and support to managers on performance, employee morale, and retention.You will handle complex employee relations issues, implement global HR programs such as performance reviews and succession planning, and utilize data to inform strategies and decisions.To be successful in...