Knowledge Content Creator

2 days ago

Manila, National Capital Region, Philippines beBeeContentSpecialist Full time $7,800 - $84,000
Content Specialist

We are a rapidly growing organization seeking a Content Specialist to assist in creating and updating helpful articles for our customers and support team.

The ideal candidate will possess customer-facing experience, understand escalation processes and workflows, have strong written communication skills, be detail-oriented, eager to learn and improve writing skills, and comfortable asking questions when unsure.

This role offers a collaborative work environment with kind, motivated, and intelligent colleagues. We strive to create an inclusive workplace culture that fosters growth and learning.

Responsibilities include:

  • Updating existing documentation based on process changes
  • Documenting escalation procedures learned from the team
  • Helping translate complex processes into simple steps
  • Following documentation standards and formats provided
  • Reviewing and improving existing articles

We offer a supportive team environment where you can grow professionally and personally. If you're passionate about writing and helping others, we encourage you to apply for this exciting opportunity.

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