
Customer Database Specialist
6 days ago
A highly skilled Data Analyst is required to manage and optimize our customer database, ensuring sales and marketing teams have actionable insights for business development.
This role demands a meticulous individual who can uncover hidden opportunities by analyzing and verifying data, ensuring it aligns with the organization's current goals.
Key Responsibilities- Continuously refine CRM data to support strategic organizational goals.
- Conduct reviews of the historical database to validate the relevance of past inquiries.
- Research customer profiles, projects, and public data to evaluate potential leads.
- Identify opportunities for re-engagement by aligning prospects with current offerings.
Maintain and Analyze:
- Ensure the accuracy and completeness of CRM data through meticulous cleansing and updating.
- Categorize leads based on potential, prioritizing high-impact prospects.
- Develop detailed reports on database health, lead potential, and actionable insights for the sales team.
- Work closely with the sales and marketing teams to deliver well-researched leads.
- Act as a point of contact for CRM data insights, assisting teams in tailoring their outreach.
Achieve:
- Maintain up-to-date records and ensure seamless database operations.
- Enable the sales and marketing teams to focus on high-value opportunities through accurate lead qualification.
- Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.
- Advanced certifications in CRM systems or data analytics tools are a plus.
- 3-5 years of relevant experience in CRM management, data analysis, or a similar role.
- Hands-on experience with tools like Zoho CRM, Salesforce, or HubSpot.
- Demonstrated success in creating segmentation strategies and leading re-engagement campaigns.
- Remote Work
- End-of-year paid time off (2 weeks)
- End-of-year bonus equivalent to half a month's salary
- High-speed internet allowance
- Co-working space subsidy
- Analytical Thinker:Strong skills in identifying patterns, trends, and actionable insights from complex datasets.
- Detail-Oriented:Exceptional accuracy in data cleansing, enrichment, and reporting.
- Tech-Savvy:Proficiency in CRM systems and data visualization tools.
- Collaborative:Works effectively with cross-functional teams, especially sales and marketing.
- Proactive Problem-Solver:Anticipates challenges and devises efficient solutions.
- Strong Communicator:Ability to simplify data insights into actionable strategies for diverse stakeholders.
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