Customer Support Specialist

6 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,800,000 - ₱2,000,000
Customer Support Specialist Role

This role is ideal for problem-solvers who enjoy interacting with diverse customer bases in a dynamic environment.

Main Responsibilities:
  • Provide exceptional phone support, addressing inquiries, resolving complaints, and guiding customers through solutions.
  • Maintain thorough knowledge of products and services to effectively assist customers.
  • Accurately document customer interactions across all tools/platforms.
  • Collaborate with other departments to resolve complex issues.
Key Requirements:
  • High School Diploma or equivalent.
  • Strong communication skills.
  • Ability to work flexible hours including weekends and holidays.
  • Computer literacy with ability to multitask.
About the Job:

This Customer Support Specialist will play a crucial role in delivering Best-In-Class Customer Experience. The successful candidate will be able to connect with customers worldwide, navigate and influence them towards solutions, and provide accurate information on our products and services.

Benefits:

This position offers a unique opportunity to grow professionally and develop valuable skills in a dynamic work environment.

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