Customer Experience Proctor

2 days ago


Davao City, Davao, Philippines beBeeProctorship Full time ₱300,000 - ₱600,000
Customer Experience Proctor

We are seeking a Customer Experience Proctor to join our team. The ideal candidate will have experience in classroom management and the ability to work in a dynamic environment.

About the Role

This is an exciting opportunity for a highly motivated individual to develop their skills in customer service, training, and facilitation. As a Customer Experience Proctor, you will be responsible for supporting new hires through classroom sessions, providing technical assistance as needed, and monitoring classroom activities to ensure a positive learning experience.

Responsibilities:
  • Assist trainers in facilitating classroom sessions and ensuring all new hires are engaged and on track.
  • Provide technical support to new hires, including troubleshooting system issues and resolving connectivity problems.
  • Maintain accurate records of classroom attendance and performance metrics.
  • Collaborate with trainers to identify areas for improvement and implement changes to enhance the learning experience.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Familiarity with computer systems and software applications.
  • Ability to multitask and prioritize tasks efficiently.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
About Us

We are a leading provider of customer experience solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about making a positive impact, and we are committed to fostering a culture of innovation, collaboration, and excellence.



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