Customer Experience Specialist

4 days ago

Davao City, Davao, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Job Description

As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. Your duties will include handling customer inquiries, resolving issues, and ensuring that customers are satisfied with their experience.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Respond to customer emails, phone calls, and other forms of communication.
  • Work closely with internal teams to resolve customer complaints and concerns.
  • Provide product information and make recommendations to customers.
  • Process returns, exchanges, and refunds as needed.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 6 months customer service experience.
  • Strong communication and interpersonal skills.
  • The ability to work well under pressure and meet deadlines.
  • Basic computer skills and knowledge of Microsoft Office.
  • A positive attitude and a passion for delivering exceptional customer service.

What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. You will also have access to ongoing training and development opportunities to help you grow your career.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today. We look forward to hearing from you

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