Customer Experience Specialist

4 hours ago


Davao City, Davao, Philippines beBeeCustomer Full time ₱26,000

Are you passionate about delivering exceptional customer experiences?

We are hiring Customer Service Representatives to join our team in a Telco/BPO context. This is an excellent opportunity to grow your career in a dynamic and fast-paced environment.

About the Role

The successful candidate will be responsible for providing top-notch customer service to our clients, resolving issues efficiently, and exceeding customer satisfaction targets.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Upsell and cross-sell products to increase sales revenue
  • Maintain accurate records of customer interactions and feedback
Requirements:
  • High school diploma or equivalent required; Bachelor's degree preferred
  • At least 6 months of call center experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
Other Information:
  • This role is open to candidates who are available to start immediately
  • We offer a variety of shifts to accommodate different schedules


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