Disaster Relief Customer Service Agent
2 weeks ago
We are seeking highly motivated and dedicated customer service representatives to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.
The ideal candidate will apply the latest customer service techniques and learn our account management systems while helping improve the customers experience during a difficult time.
Key Responsibilities- Assist customers with service inquiries
- Learn the common requests and solutions
- Improve the customer's experience
- Utilize our service techniques and systems
- Escalate customer dissatisfaction to proper channels
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating systems
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow up on customer issues
- An aptitude for conflict resolution, problem solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- HMO plus dependent and Dental coverage
- Free meal during training
- Career growth and learning
- Allowances (Rice, Clothing, Laundry, Meal)
- Performance and loyalty bonuses
- Frequent disinfection, fogging of workplace
- Opportunities for growth and promotion
- Employee shuttle services
- Company retreats and off-site events
- Sharpen your social skills while meeting awesome people and making new friends
- Plus, more in-office rewards, raffles, recognition gifts, and treats
Our company helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
-
Disaster Relief Call Center Representative
2 weeks ago
Porac, Philippines beBeeResponsibilities Full time $20,000 - $50,000Job Title:Disaster Response SpecialistJob Overview:MCI specializes in delivering tailored solutions to meet diverse client needs. We are seeking agents to work as needed in response to disaster relief efforts.Key Responsibilities:Improve customer experience, providing exceptional solutions to simple requests.Apply the latest customer service techniques and...
-
Remote Disaster Relief Call Center Agent
2 weeks ago
Porac, Philippines beBeeDisasterRelief Full time ₱100,000 - ₱120,000Job DescriptionWe are seeking experienced professionals to work as disaster relief agents in a remote call center setting. This is a temporary, part-time position that requires strong customer service skills and the ability to work independently.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to type...
-
Remote Contact Center Agent
2 weeks ago
Porac, Philippines beBeeCustomerService Full time ₱5,000 - ₱6,000Job OverviewAre you looking for a challenging and rewarding career in customer service? MCI is seeking agents to work as needed in response to disaster relief efforts. As a remote contact center agent, you will provide excellent customer service to clients during a difficult time.ResponsibilitiesAssist customers with inquiries and resolve issues promptly and...
-
Porac, Philippines beBeeDisasterRelief Full time ₱100,000 - ₱120,000Job Overview">MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.">We are seeking highly motivated agents to work as needed in...
-
Disaster Relief Customer Support Specialist
2 weeks ago
Porac, Philippines beBeeCustomerService Full time ₱16,925 - ₱21,559We are seeking dedicated professionals to join our disaster relief team as Customer Support Specialists. Key Responsibilities:Provide exceptional customer service, resolving issues in a timely and professional manner.Learn common requests and solutions, utilizing account management systems to enhance the customer experience.Evaluate customer concerns and...
-
Disaster Relief Remote Support Specialist
2 weeks ago
Porac, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000About the RoleMCI delivers tailored solutions to diverse client needs.This position is a temporary, remote assignment contingent on disaster relief efforts.
-
Remote Disaster Response Professional
2 weeks ago
Porac, Philippines beBeeDisaster Full time ₱100,000 - ₱120,000Job Title: Disaster Response AgentThis is a temporary, remote role contingent on disaster relief needs. The position requires agents to work as needed in response to disasters.Candidates accepted for this role will be contacted on an as-needed basis via email and text. Shifts are from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM ET.Responsibilities:Assist...
-
Remote Customer Experience Specialist
2 weeks ago
Porac, Philippines beBeeCustomer Full time ₱100,000 - ₱200,000Job OpportunityWe are seeking agents to work on a temporary, remote basis in response to disaster relief efforts. Our team specializes in delivering tailored Business Process Outsourcing (BPO) solutions.Candidates will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a...
-
Contingent Customer Experience Representative
2 weeks ago
Porac, Philippines beBeeCustomer Full time $32,000 - $48,000Job DescriptionWe are seeking talented individuals to join our team as Contingent Contact Center Agents. This is a temporary, remote position that requires excellent communication skills, adaptability, and a passion for delivering exceptional customer experiences.As a Contingent Contact Center Agent, you will be responsible for providing top-notch service to...
-
Customer Experience Representative
2 weeks ago
Porac, Philippines beBeeDisaster Full time ₱100,000 - ₱120,000Job OverviewMCI delivers tailored solutions to meet the diverse needs of clients. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the industry.We are seeking agents for temporary remote positions contingent on hurricane disaster relief efforts. This role involves working as needed in response to emergency...
