Advanced Technical Solutions Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $60,000

Transform Your Career with a Technical Support Role

A Little About Us:

  • We value authenticity in our words and actions, leading to meaningful connections.
  • We achieve great things by being curious, always looking for new ways to learn and improve.
  • Our growth is fueled by adaptability, staying ahead of the curve and adapting quickly to change.
  • Our success combines ambitious vision with operational excellence, making us a force to be reckoned with.
  • At the heart of great partnerships, we find empathy, understanding each other's needs and working together towards a common goal.

What Will You Do?

  • Install, modify, and repair computer hardware and software systems.
  • Resolve technical issues, troubleshoot problems, and maintain productivity.
  • Test computer components to ensure system functionality.
  • Help design and implement networks to optimize performance.
  • Consult with users to determine hardware and software needs and assist in ordering process.
  • Maximize computer systems capabilities by studying technical applications and recommending improvements.
  • Test compatibility of new programs with existing ones to ensure seamless integration.
  • Assess technical purchasing options and gather data to inform decisions.
  • Evaluate vendor-supplied software to ensure compatibility and make recommendations.
  • Install software and necessary applications for workflow efficiency.
  • Train users on new software through various tutorial channels.
  • Maintain system capability by testing computer components.
  • Perform software, network, and database performance tuning to optimize results.
  • Document hardware and software updates for user reference.
  • Stay up-to-date on technical advancements through workshops, publications, and professional societies.
  • Prepare reference material for users by drafting operation instructions.
  • Support team members to ensure program success.

Requirements:

  • Be an analytical and critical thinker with an eye for detail.
  • Be passionate about delivering exceptional client satisfaction.
  • Embody a curious and authentic mindset.

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