
Advanced Technical Specialist
2 days ago
A seasoned technical specialist is sought after to provide top-notch support for global customers on MDM/UEM platforms.
Main Responsibilities:- Solve intricate technical problems efficiently.
- Elevate and collaborate with cross-functional teams to resolve product-related matters.
- Create in-depth knowledge base articles and training materials.
- Mentor junior experts and share best practices.
- Prolific experience with VMware Workspace ONE, Microsoft Intune, MobileIron, or IBM MaaS360.
- Exceptional troubleshooting and communication skills.
- Familiarity with tools like Zendesk, Freshdesk, Jira, Salesforce.
This is a fully remote position that demands adaptability in a fast-paced environment.
The ideal candidate will possess a solid understanding of software applications and be able to troubleshoot complex issues. Strong teamwork and communication skills are necessary for success in this role.
We offer a dynamic and challenging work environment with opportunities for growth and development. If you are a skilled technical professional looking for a new challenge, please apply today.
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