Disaster Relief Customer Service Representative

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time $20,000 - $25,000
Job Opportunity

We are seeking individuals to work remotely as needed in response to disaster relief efforts. This is a temporary position contingent on hurricane disaster relief needs.

The ideal candidate will apply customer service techniques and learn account management systems while helping improve customers' experiences during difficult times.

This role requires strong communication skills, the ability to work independently, and a commitment to delivering exceptional customer service.

The selected candidate will be responsible for managing customer interactions, resolving issues, and providing support during emergency situations.

Key Responsibilities:
  • Manage customer interactions through various communication channels
  • Resolve customer complaints and concerns in a professional manner
  • Provide timely and accurate information to customers regarding their accounts and services
  • Collaborate with internal teams to resolve complex customer issues
Requirements:

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills
  • A high school diploma or equivalent
  • Basic computer skills and familiarity with customer relationship management (CRM) software
  • Ability to work effectively in a fast-paced environment
Benefits:

This temporary position offers the opportunity to gain valuable experience in a dynamic and challenging environment. As a remote worker, you will have the flexibility to work from home and enjoy a better work-life balance.

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