Virtual Support Specialist
1 day ago
About the Role
We are seeking a highly organized and detail-oriented Virtual Support Specialist to join our team at Cyberbacker Careers.
Responsibilities:
- Transcription Services: Listen to live or recorded calls and take notes of key points discussed.
- Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
- Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
- Reporting: Prepare reports on key metrics and performance indicators within specified deadlines.
- File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
- Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements:
- Ability to work independently and solve problems proactively.
- A team player mindset, with a positive attitude and strong work ethic.
- Strong organizational and time management skills.
- Knowledge of digital tools and software such as Google Workspace and Zoom.
General Requirements:
- Good command of the English language.
- Must be 18 years of age and above.
- A headset with a noise-canceling feature and a high-definition webcam.
Device Specifications:
- Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required.
- Windows or Mac is acceptable.
- At least 8GB of RAM with 60 GB of free hard disk space available.
Network Requirements:
- 10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed).
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