Technical Support Liaison

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $60,000 - $80,000
Job Title: Customer Service Representative

We are seeking a motivated and tech-savvy customer service professional to join our outreach team.

The role involves maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and value proposition.
  • Maintain a high level of professionalism and resilience in the face of challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to enhance outreach effectiveness.
  • Demonstrate awareness of industry trends to engage effectively with tech-savvy clients and candidates.
Required Skills and Qualifications:

Proven experience in customer service, particularly in making cold calls and conducting client outreach.

Exceptional command of the English language, both written and spoken.

Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.

Tech-savvy, with a keen understanding of IT and recruitment industries.

Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

Benefits:

A competitive salary and benefits package.

A supportive environment that fosters professional growth and development.

The opportunity to work with major IT companies and talented freelancers across Europe.

A culture that values persistence, resilience, and a positive attitude in the face of challenges.

How to Apply:

Candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector.

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