Business Process Automation Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeTechnical Full time $70,000 - $100,000
Job Description

This role plays a crucial part in optimizing the tools and workflows that power our business.

Main Responsibilities:
  1. Troubleshoot and resolve platform issues (e.g., WooCommerce checkout bugs, plugin conflicts)
  2. Manage monthly updates for WordPress (core, theme, plugins)
  3. Maintain and update lightweight custom scripts (JavaScript, PHP)
  4. Build and manage workflow automations, with Zapier as a central tool
  5. Support and configure Airtable bases, views, automations, and permission settings
  6. Collaborate with developers on advanced workflows and integrations using Zapier and N8n
  7. Maintain syncing and data integrity between Salesforce and Airtable
  8. Provide technical support for Google Workspace (Sheets, Drive) including access and permission issues
  9. Offer general technical assistance across teams and departments
  10. Document internal systems and help optimize workflows
  11. Align technical solutions with the needs of production and operations
  12. Create and refine task templates and internal workflow systems
Required Skills and Qualifications:
  • 2+ years of experience in IT support, systems administration, or a related technical role
  • Proven experience managing and troubleshooting:
    • WordPress/WooCommerce (plugin conflicts, site updates, light scripting)
    • Airtable (admin-level; base setup, permissions, automations)
    • Salesforce (basic admin tasks, data syncing, cleanup)
    • GSuite/Google Workspace (Drive, Sheets)
  • Strong expertise in Zapier is essential—this is a core tool in our automation stack
  • Experience with N8n is highly desirable—especially building workflows and working with its agent capabilities
  • Familiarity with scripting for automations (JavaScript, PHP, or similar)
  • Prior exposure to AI agents in automation tools (e.g., Zapier agents) is highly desirable
  • Experience with no-code/low-code tools like Notion, Make, and Monday.com
  • Ability to work independently, manage multiple priorities, and communicate effectively
  • Comfortable collaborating across departments in a remote-first environment

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