Customer Support Representative

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱350,000 - ₱450,000

Job Opportunity: Customer Support Representative

We are seeking a skilled individual to provide top-notch customer service via various communication channels. The ideal candidate will possess excellent verbal and written English skills, have hands-on experience with Shopify and Gorgias, and be comfortable working independently.

Key Responsibilities:
  • Respond to customer inquiries in a professional and friendly manner.
  • Handle product information requests, order tracking, returns, and account-related concerns.
  • Utilize Gorgias and Shopify to manage tickets and deliver swift, accurate support.
Requirements:
  • Exceptional written and spoken English communication abilities.
  • A minimum of one year of experience with both Shopify and Gorgias.
  • Comfortable handling multiple conversations simultaneously and working independently.
Benefits:
  • Competitive compensation with annual performance-based increases.
  • Paid time off for relaxation and rejuvenation.
  • A fully remote work setup allowing flexibility and comfort.

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