IT Help Desk Specialist

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

The Help Desk Technician role requires a detail-oriented individual with excellent problem-solving skills. The ideal candidate will have experience working in a hybrid environment, with a strong background in service desk operations and a willingness to learn and adapt to new technologies.

Job DescriptionThe Help Desk Technician will provide technical assistance and support to employees and external customers. The ideal candidate will have excellent communication skills and the ability to troubleshoot technical issues efficiently.Main TasksAnswer and resolve user inquiries via phone, email, and ServiceNow automated ticket channelsDocument all...

Help Desk Analyst Job SummaryWe are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to customers.The ideal candidate will have 3+ years of experience in ITSD, with excellent analytical and problem-solving skills. You will also have the ability to work effectively in...

**About the Role**We are seeking a highly skilled Technical Help Desk Professional to join our team. As a Technical Help Desk Professional, you will be responsible for providing technical assistance to our clients and troubleshooting system issues.**Key Qualifications**Our ideal candidate will have at least 3 years of experience in PL/SQL and proficiency in...

Lexie Staffing is seeking a highly skilled Help Desk Representative to join our team. As a Help Desk Representative, you will be responsible for providing technical support to customers and resolving their issues.The ideal candidate will have a college undergraduate degree and at least one year of experience in a BPO environment. Strong English communication...

Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at IT BY DESIGN. As a Help Desk Engineer, you will be responsible for providing first-line support to our clients and ensuring their technical issues are resolved efficiently.

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

Are you passionate about delivering exceptional customer service and supporting technical issues?Job DescriptionWe are seeking a Help Desk Operations Expert to join our IT Service Desk team. In this role, you will be responsible for creating and processing broadband and phone line requests, utilizing internet service provider online systems, and providing...

This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

**About the Role**Nityo Infotech seeks a skilled Service Desk professional to join our team. As a key member of our technical support staff, you will be responsible for providing high-quality service to our clients.**Key Responsibilities:**Resolve customer inquiries and issues in a timely and efficient mannerProvide technical support via phone, email, or...

We are looking for a skilled Help Desk Technician to join our team at the BGC site. The ideal candidate will have expertise in PHP and a passion for delivering exceptional customer service.About the Role:In this role, you will be responsible for responding to IT system problems, conducting root cause analysis, and implementing solutions to resolve issues...

RequirementsTo be successful in this role, you will need:Experience in dealing with international clients.Experience in IT Domain/BPO/Tech Support working for US/AUS/EMEA clients.Experience working with teams from English-speaking countries.A solid understanding of cybersecurity principles and best practices.Excellent problem-solving skills and the ability...

We are seeking a highly skilled and experienced customer service professional to join our team at Neks Job Philippines.This role requires a strong ability to communicate effectively with customers, both verbally and written.Job SummaryThis is an excellent opportunity for individuals who enjoy working in a fast-paced customer service environment and are...

Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

In this role, you will be responsible for delivering exceptional IT service to clients across various industries. As a Desktop Support Engineer, you will work closely with our team to provide proactive and reactive support, ensuring minimal downtime and maximum productivity.Responsibilities:Respond to client inquiries and troubleshoot issues promptly and...

About UsAt IT BY DESIGN, we strive to deliver exceptional customer experiences through our comprehensive IT solutions. We are committed to empowering our clients with cutting-edge technology and top-notch support.Job RequirementsAbility to work onsite (BGC, Taguig) and night shift (8pm-5am Manila Time).Must have prior experience in a Service Desk/Help Desk...