Help Desk Technician

The Help Desk Technician role requires a detail-oriented individual with excellent problem-solving skills. The ideal candidate will have experience working in a hybrid environment, with a strong background in service desk operations and a willingness to learn and adapt to new technologies.

As a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...

Help Desk Analyst Job SummaryWe are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support to customers.The ideal candidate will have 3+ years of experience in ITSD, with excellent analytical and problem-solving skills. You will also have the ability to work effectively in...

Key ResponsibilitiesProvide telephone, chat, email, and self-service/web portal help desk support for hardware, systems, sub-systems, and/or applications and infrastructure for end users.Maintain, troubleshoot, and support desktop operating systems and applications.Resolve desktop connectivity, printer, and VPN issues.Manage Office 365 accounts and provide...

Santa Isabel is seeking a skilled IT Help Desk Specialist to join our team. As an IT Help Desk Specialist, you will be responsible for providing technical support and assistance to our clients.About the Job:We are looking for a detail-oriented individual with excellent analytical skills and a strong understanding of technical concepts. In this role, you will...

**About the Role**We are seeking a highly skilled Technical Help Desk Professional to join our team. As a Technical Help Desk Professional, you will be responsible for providing technical assistance to our clients and troubleshooting system issues.**Key Qualifications**Our ideal candidate will have at least 3 years of experience in PL/SQL and proficiency in...

Lexie Staffing is seeking a highly skilled Help Desk Representative to join our team. As a Help Desk Representative, you will be responsible for providing technical support to customers and resolving their issues.The ideal candidate will have a college undergraduate degree and at least one year of experience in a BPO environment. Strong English communication...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

Job DescriptionWe are seeking a Lead IT Desk Support Technician to join our team in Taguig, National Capital Region, Philippines.The ideal candidate will have experience working in a fast-paced IT environment and possess excellent problem-solving skills.Key Responsibilities:Troubleshoot complex technical issues.Develop and implement solutions to improve IT...

In this role, you will be responsible for delivering exceptional IT service to clients across various industries. As a Desktop Support Engineer, you will work closely with our team to provide proactive and reactive support, ensuring minimal downtime and maximum productivity.Responsibilities:Respond to client inquiries and troubleshoot issues promptly and...

This position involves working as an L1 Service Desk Analyst at HCLTech, where you will be required to provide technical assistance and support for incoming queries and issues. The ideal candidate should have strong communication and problem-solving skills.Job Description:The role includes opening, logging, prioritizing, assigning, and closing tickets in the...

**About the Role:**We are looking for a skilled Computer System Technician to join our service desk team. The ideal candidate will have extensive experience in workstation support, operating system support, and service ticketing systems.

**About the Role**Nityo Infotech seeks a skilled Service Desk professional to join our team. As a key member of our technical support staff, you will be responsible for providing high-quality service to our clients.**Key Responsibilities:**Resolve customer inquiries and issues in a timely and efficient mannerProvide technical support via phone, email, or...

At HCLTech, we are committed to delivering world-class IT services and solutions to our clients. As an IT Service Desk Professional, you will be the primary point of contact for clients seeking technical support.ResponsibilitiesProvide first-level technical support to clients via various channels.Identify and escalate complex technical issues to senior...

RequirementsTo be successful in this role, you will need:Experience in dealing with international clients.Experience in IT Domain/BPO/Tech Support working for US/AUS/EMEA clients.Experience working with teams from English-speaking countries.A solid understanding of cybersecurity principles and best practices.Excellent problem-solving skills and the ability...

We are seeking a highly skilled and experienced customer service professional to join our team at Neks Job Philippines.This role requires a strong ability to communicate effectively with customers, both verbally and written.Job SummaryThis is an excellent opportunity for individuals who enjoy working in a fast-paced customer service environment and are...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

About UsAt IT BY DESIGN, we strive to deliver exceptional customer experiences through our comprehensive IT solutions. We are committed to empowering our clients with cutting-edge technology and top-notch support.Job RequirementsAbility to work onsite (BGC, Taguig) and night shift (8pm-5am Manila Time).Must have prior experience in a Service Desk/Help Desk...

About the Role:As our IT Support Technician, you will be responsible for providing technical support and assistance to staff in our Manila office. This includes troubleshooting hardware and software issues, performing maintenance tasks, and ensuring that all IT systems are running smoothly.About You:We are looking for a highly skilled and experienced IT...