Director of IT Operations and Service Delivery

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

Director of IT Operations and Service DeliveryWe are seeking a highly experienced Director to lead our IT Operations and Service Delivery team. As a key member of our organization, you will be responsible for overseeing the delivery of services related to data platforms, core banking, and IT infrastructure.Key ResponsibilitiesStrategic Leadership: Develop...

We are seeking a highly skilled Delivery Excellence Director to join our team at Rising Tide Digital Inc.Job OverviewThe Delivery Excellence Director will be responsible for ensuring the highest level of delivery excellence across all departments within the Capability and Delivery Division.Main ResponsibilitiesDevelop and implement strategies to improve...

About the Position:LCG Group of Companies is seeking an experienced Service Delivery Expert to drive our service delivery operations.Key Responsibilities:Develop and implement quality assurance processes, performance management systems, diagnostic tools, and warranty programs for dealers.Design and deliver comprehensive technical training programs for dealer...

Jones Lang LaSalle Incorporated is a leading global real estate services firm that empowers its employees to shape a brighter future. As a Facilities Management Director, you will have the opportunity to work on exciting projects and collaborate with a talented team.About the Role:This position involves managing a team to ensure service delivery standards...

Job Description:The Client Relationship Director position is responsible for overseeing the operations of Service Operations to clients external to Canon Group. This role entails the daily management of employees within the Team to achieve pre-determined SLAs and KPIs, coaching and monitoring individual performance, analysis of performance statistics, and...

Job OverviewWe are seeking an experienced Operations Director to lead our team in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring seamless service delivery.Key ResponsibilitiesDevelop and implement strategic plans to enhance operational efficiency and...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Wpay technology service Corp. is looking for a Financial Operations Director to oversee its financial management functions. As a strategic leader, you will be responsible for developing and implementing financial strategies that support business growth.Key ResponsibilitiesFinancial strategy: Develop and implement financial plans that align with business...

Metrobank is a dynamic and fast-paced organization that values innovation and customer satisfaction. As the Technology Operations Director, you will play a critical role in leading the Technology Operations team and developing strategies to improve service delivery and reduce downtime.You will work closely with the IT team to identify areas for improvement,...

Job DescriptionWe are seeking a seasoned professional to lead our Order to Cash (O2C) operations. As the Global Operations Director, you will oversee all service delivery processes, ensuring strong governance and standard metrics reporting.You will be responsible for defining success metrics, managing vendor KPIs, and coaching teams to achieve quality...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Job Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...

As an Agile Delivery Director at Axos Business Center, you will be responsible for leading a team to deliver high-quality projects on time. This position requires a unique blend of business analysis, data analytics, AI/automation expertise, and Agile delivery experience.ResponsibilitiesLead a team to deliver high-quality projects on time.Collaborate with...

We are looking for a Customer Service Excellence Director to lead our team in delivering exceptional customer experiences. As a Senior Quality Analyst, you will be responsible for auditing and assessing the work of other Quality Analysts, focusing on identifying trends, enhancing accuracy, and driving continuous improvement in service delivery.Main...

We are seeking an experienced Operations Director to oversee the day-to-day operations of our organization. This role involves driving business outcomes, managing risks, and ensuring that project goals align with the client's business needs.Key Responsibilities:Business Outcomes: Drive business outcomes by leading high-performing teams and making strategic...

About the RoleWe are seeking a highly experienced Director to lead our MSP Core Service Delivery team. As a key member of our organization, you will be responsible for overseeing the delivery of services related to data platforms, core banking, and IT infrastructure.Key ResponsibilitiesVendor and Contract Management: Act as the primary owner of vendor...

Job Title: Operations DirectorAbout the Role:We are seeking a highly skilled Operations Director to join our team at Televisit MD.As an Operations Director, you will be responsible for managing and streamlining daily operations to ensure smooth workflow.Key Responsibilities:Operational Management: Develop and implement operational strategies to improve...