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Workplace Experience Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Workplace Experience Coordinator to join our team. As a Workplace Experience Coordinator, you will be responsible for creating and implementing engaging and memorable experiences for employees, visitors, and clients within a workplace environment.
This role requires strong communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a team. You will be responsible for providing world-class customer service to clients and visitors, as well as managing office operations, scheduling meetings, screening packages, and arranging dispatch services.
- Front-desk support : Receive and direct incoming calls, greet clients and visitors, and provide short HSE induction.
- Office operations : Schedule meetings, screen packages, and arrange dispatch services.
- Events Management: Plan and coordinate events from conception to execution
- Maintenance and upkeep : Maintain the cleanliness of the reception area, conference rooms, and other common areas.
- Problem-solving : Recognize and solve typical and atypical problems without supervisory approval.
- Technology management : Manage CCTV and door access systems, including badge activation and de-activation.
- Reporting and record-keeping : Update attendance records, utilities bill summaries, and vendor service reports.
- Asset management : Manage office assets, including chairs in/out records and work permits for contractors.
To be successful in this role, you will need:
- Vocational Graduate or Bachelor's Degree with at least 2 years of relevant experience
- Facilities Management Background is preferred but not required.
- Proficient in Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Amenable to work on a shifting schedule, 6 days a week, weekends/ holidays
This role offers a range of benefits, including:
- Annual Merit Increase
- Performance Bonus
- 7 days of sick leave credits (unused sick leave credits convertible to cash)
- 7 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
- HMO and Life Insurance on Day 1
This is an exciting opportunity to join our dynamic team and contribute to the success of our organization. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.
We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining us, you will have the opportunity to chart your own career path and reach your full potential.
