Chief Innovation Officer: Digital Workplace Transformation

2 days ago

Pasig, National Capital Region, Philippines beBeeDigitalExperience Full time $90,000 - $120,000
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At Turnitin, we're committed to ensuring the integrity of global education. As a key member of our team, you'll play a vital role in shaping our products and services to meet the evolving needs of educators and learners worldwide.


This is an exciting opportunity for an experienced professional with a passion for learning, innovation, and collaboration to join our dynamic team as a People Technologies (HRIS) & Digital Experience Manager.


Key Responsibilities:
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  • Strategic Leadership: Oversee the design, implementation, maintenance, and optimization of our people digital workplace tools, including HRIS platforms, employee portals, intranet sites, websites, mobile apps, and social media channels.
  • Partnerships and Collaboration: Work closely with cross-functional teams, including People, Communication, IT, and other departments to develop and implement web and mobile initiatives that enhance the employee experience from recruitment to offboarding.
  • Digital Experience Strategy: Develop and execute a comprehensive digital experience strategy aligned with business goals and employee needs, focusing on creating immersive and personalized experiences for different audiences.
  • Change Management: Lead the planning and execution of change management strategy campaigns, promotions, and initiatives to drive employee experience and promote adoption and self-service culture across the organization.
  • Employee Engagement and Retention: Conduct workshops, sessions, interviews, surveys, and focus groups to gather employee feedback and identify areas for improvement, and develop strategies to improve employee engagement, retention, and satisfaction.
  • Knowledge Management: Develop and implement a comprehensive Knowledge Management strategy to capture, organize, share, and promote self-service culture across the organization.


Required Skills and Qualifications:
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  • Bachelor's degree in psychology, engineering, systems, or related field.
  • 8+ years of hands-on experience leading HR Service Delivery Centers, HRSC or Centers of Excellence.
  • Proven experience in developing and implementing Digital Employee Experience (DEX) initiatives, strategies, and projects.
  • Exceptional leadership, collaboration, project management, and analytical skills.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.


Benefits:
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  • Competitive compensation package.
  • Generous time off and health and wellness programs.
  • Remote-first culture with flexibility to work from anywhere.
  • Access to modern health mental health platform.
  • Parental leave benefits.
  • Retirement plan with match/contribution.


Personal Attributes:
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  • Action-oriented mindset.
  • Eye for detail/quality.
  • Passion for excellent customer (colleague) experience.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Ability to work independently and perform under pressure.


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