Technical Implementation Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeIntegration Full time ₱900,000 - ₱1,200,000

Job Summary

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This position is responsible for ensuring seamless integrations of new clients with our system. The ideal candidate will have experience in technical implementation, integrations, or technical account management.

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About the Role

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The Integration Specialist will play a critical role in onboarding new clients, managing CRM integrations, API connectivity, and related technical workflows. They will work closely with product and engineering teams to troubleshoot integration issues and ensure data flows seamlessly.

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Key Responsibilities

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  • Manage multiple technical projects simultaneously, configuring, testing, and deploying CRM integrations, APIs, and other connected systems during onboarding.\
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges.\
  • Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements.\
  • Document and refine integration processes to improve efficiency and reduce implementation time.\
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.\
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.\
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.\
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Requirements

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  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).\
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).\
  • Strong troubleshooting and problem-solving abilities with complex systems.\
  • Excellent project management skills; able to manage multiple technical projects simultaneously.\
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.\
  • Highly organized with a proven ability to follow through on commitments.\
  • Experience in a remote work environment with self-reported KPIs.\
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Benefits

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  • 100% remote work environment.\
  • PTO credits.\
  • 22 official company holidays.\
  • Healthcare.\
  • Life insurance.\
  • Amazing colleagues.\
  • Energetic culture that celebrates teamwork and positivity.\
  • Inspiring mission and software product.\
  • Opportunities for career growth in a fast-growing tech startup.\
    • ],

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