
Technical Sales Manager
2 days ago
This job involves supporting regional sales managers with solution selling into existing customer bases and expanding new business developments. The successful candidate will provide regular sales reporting, technical consultancy, product recommendations, and support for machine trials to current and new customers.
The key responsibilities include visiting key customers and distributors to understand their requirements, providing timely technical support, and conducting competitive analysis to find selling points. Additionally, the technical sales manager will provide technical training to customers, improve their knowledge of our product range, and enhance their troubleshooting capabilities.
The ideal candidate will work closely with customer service, sales, R&D, and QA teams to resolve customer complaints in a timely manner. They will also be responsible for providing detailed technical reports of customer trials/visits and laboratory trials/testing, and proactively coordinating technical issues with global expert teams.
Key skills required include a strong understanding of the hygiene, paper & cardboard market and its competition, excellent communication and negotiation skills, ability to work effectively in a team environment, self-motivation, and a strong sense of ownership and responsibility.
A bachelor's degree in business management, chemistry, or chemical engineering is preferred, along with 3-6 years of sales and technical experience in adhesives, packaging, or FMCG industries.
- Support regional sales managers with solution selling into existing customer bases and expanding NBDs.
- Provide regular sales reporting, technical consultancy, product recommendations, and support for machine trials.
- Visit key customers and distributors to understand their requirements and provide timely technical support.
- Conduct competitive analysis to find selling points.
- Provide technical training to customers to improve their knowledge of our product range and enhance their troubleshooting capabilities.
- Work with customer service, sales, R&D, and QA teams to resolve customer complaints in a timely manner.
- Provide detailed technical reports of customer trials/visits and laboratory trials/testing.
- Proactively coordinate technical issues with global expert teams.
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