Service Excellence Officer
6 days ago
Metrobank is a leading financial institution dedicated to empowering individuals to reach their full potential. We offer a supportive work environment that fosters growth, development, and community involvement.
As a member of our team, you'll have access to comprehensive training programs, mentorship opportunities, and a range of benefits that promote work-life balance and overall well-being.
In this role, you'll be responsible for:
- Supporting Institutional Sales teams to enhance sales efficiency through transactional activities, such as customer setup, deal completion, regulatory compliance, and policy adherence.
- Providing business management support, encompassing nationwide logistics, communication, training, project management, performance monitoring, audit, risk, and compliance coordination.
To excel in this position, you'll require:
- At least three years of experience in sales support, reporting, and analysis.
- Banking experience is beneficial but not necessary.
- Strong communication, presentation, and negotiation skills.
- The ability to perform effectively in a fast-paced, competitive environment.
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Service Excellence Associate
3 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeAbout the Role:The Customer Solutions Officer role in our team is an exciting opportunity for individuals who want to start their career in customer service. This role requires individuals who are passionate about delivering exceptional customer experiences, possess strong communication skills, and are able to work effectively in a team environment. As a...
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Service Excellence Officer
6 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeSalary and BenefitsWe offer a competitive salary package that includes various benefits such as HMO Health Insurance, Life Insurance, Retirement Plan, Transportation Allowance, Rice Allowance, Medical and Dental Allowance, Shift Differential, Staff Loan, Tuition Fee Reimbursement, and Bereavement Assistance.In addition to our comprehensive compensation...
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Client Services Officer
6 days ago
Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full timeWe're looking for a skilled Client Services Officer to join our team at Metropolitan Bank & Trust Company.Job DescriptionAs a Client Services Officer, you will be responsible for servicing daily requests of clients, maintaining updated data/information on accounts, and ensuring completion of all loan-related documentary requirements. You will also assist in...
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Service Delivery Officer
6 days ago
Manila, National Capital Region, Philippines Petsure Services Inc. Full timePetSure Services Incorporated (PSI) is a company that delivers exceptional customer service through its insurance contact centre and claims operation.The role of a CS Officer is crucial in ensuring that our clients receive excellent service, resulting in high levels of satisfaction and retention.In this role, you will be responsible for:Providing First Call...
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Operational Excellence Officer
3 days ago
Manila, National Capital Region, Philippines China Banking Corporation (CBC) Full timeAbout the RoleThis role is responsible for ensuring excellent customer experience through the assessment of Key Services provided by the Division. The successful candidate will work closely with the Service Quality Head to identify areas for improvement and provide solutions.Minimum five years' relevant experienceGood people management skillsAt least five...
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Compliance Officer Lead
4 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob SummaryWe are seeking a highly skilled Banking Capital Markets Compliance Officer to join our team at EXL Service Philippines, Inc. As a key member of our operations department, you will play a critical role in ensuring that all financial transactions and procedures adhere to relevant laws, internal policies, and industry best practices.This is an...
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Support Services Officer
17 hours ago
Manila, National Capital Region, Philippines MDGRUPPE Full timeAs a Support Services Officer, you will play a vital role in ensuring the efficient operation of MDGRUPPE. Responsibilities include providing administrative support, ensuring compliance with health and safety regulations, developing organizational systems, and fostering excellent communication and interpersonal skills.BenefitsA dynamic and supportive work...
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Service Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeWe are looking for a highly skilled Service Excellence Specialist to join our team at Private Advertiser. In this role, you will be responsible for delivering exceptional customer service and ensuring that customer needs are met.Key Responsibilities:To provide excellent customer service and support through various channelsTo identify and address customer...
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Employee Services Representative
5 hours ago
Manila, National Capital Region, Philippines Topsource Labor Service Cooperative Full timeBusiness CoordinationThe Account Coordinator for Sta Mesa, Manila at Topsource Labor Service Cooperative plays a critical role in business coordination. Key responsibilities include conducting employee orientations, monitoring attendance, and providing regular updates on sales and business reviews.This role requires effective communication, organization, and...
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IT Service Excellence Specialist
5 days ago
Manila, National Capital Region, Philippines RELX Full timeAs an IT Service Excellence Specialist at RELX, you will play a vital role in ensuring the high quality and reliability of our services. Your primary responsibility will be to monitor and analyze service performance metrics, guaranteeing compliance with established service level agreements (SLAs) and key performance indicators (KPIs).You will work closely...
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Customer Service Associate
5 hours ago
Manila, National Capital Region, Philippines Fejobs Human Resources Management Service Full timeFejobs Human Resources Management Service provides exceptional customer service experiences by hiring a skilled Call Center Representative. This full-time position is perfect for fresh graduates or students seeking a career in the industry.About the RoleWe are looking for an individual who can address inquiries, resolve issues, and maintain accurate records...
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Service Excellence Specialist
2 days ago
Manila, National Capital Region, Philippines Lewis Glanz Consulting Full timeAbout the Role:The Service Excellence Specialist will be responsible for providing top-notch service to our clients through various channels. This includes responding to inquiries, resolving issues, and escalating concerns as needed. A successful candidate will possess strong computer navigation skills, a courteous demeanor, and a keen sense of PC knowledge.
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Customer Service Officer
6 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeThe Citigroup Business Process Solutions Pte. Ltd. is a leading provider of customer service solutions to financial institutions. As a Customer Service Officer, you will play a crucial role in delivering exceptional customer experiences to our global clients.The Customer Solutions Officer role involves handling customer service-related concerns, including...
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Global People Services Coordinator
16 hours ago
Manila, National Capital Region, Philippines VESTAS SHARED SERVICE AS Full timeKey ResponsibilitiesThe HR Admin will be responsible for:Supporting the delivery of global people services towards one of our three regions.Collaborating with stakeholders to ensure effective service delivery.Managing HR master data and organizational changes through SuccessFactors.Escalating complex requests from HR administrators.Maintaining the quality of...
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Employee Service Support Manager
17 hours ago
Manila, National Capital Region, Philippines VESTAS SHARED SERVICE AS Full timeAbout the RoleWe are seeking an HR Admin to join our team at Vestas Shared Service A/S.The ideal candidate will have:A minimum of 3 years' experience in HR, Data Management, Operations, or Employee Service Support.Effective communication skills, with the ability to engage with customers and colleagues alike.Proficiency in MS Office applications.An...
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Service Excellence Associate
17 hours ago
Manila, National Capital Region, Philippines Probe CX Full timeJob DescriptionWhat We DoWe partner with organisations across various industries to deliver exceptional customer service and drive business success. Our team of dedicated professionals is committed to creating a positive and engaging work environment that enables our employees to thrive and reach their full potential.ResponsibilitiesDeliver prompt and...
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Service Excellence Manager
15 hours ago
Manila, National Capital Region, Philippines Ascendion Full timeAbout This OpportunityWe are seeking a highly skilled Service Excellence Manager to join our team at Ascendion. As a key member of our transition planning group, you will be responsible for developing and implementing comprehensive transition plans for digital transformation projects in the healthcare domain.Key ResponsibilitiesDevelop and implement...
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Support Services Officer
15 hours ago
Manila, National Capital Region, Philippines PTS Gadget Pawnshop Inc Full timeAbout Us:PTS Gadget Pawnshop Inc is a dynamic and growing company that offers exciting career opportunities. We are seeking an experienced Support Services Officer to join our team.Job Description:As an HR and Admin Officer, you will be responsible for overseeing cost and expenses of the company, ensuring efficient use of resources. You will also be...
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Service Excellence Director
3 days ago
Manila, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full timeKSearch Asia Consulting, Inc. is committed to excellence in service delivery.We are looking for a Client Relationship Lead to join our team and drive business growth through exceptional client relationships.Key Qualifications:Proven track record of success in client relationship management.Strong communication and interpersonal skills.Ability to analyze data...
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Service Excellence Associate
15 hours ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAbout the RoleYou will expertly resolve client inquiries at the first point of contact or escalate to the appropriate level for resolution.You will provide customer service on various topics, including account transaction details, investigations, and online navigation assistance.The ideal candidate will have excellent communication skills and be able to work...