Operational Excellence Officer

6 days ago


Manila, National Capital Region, Philippines China Banking Corporation (CBC) Full time
About the Role

This role is responsible for ensuring excellent customer experience through the assessment of Key Services provided by the Division. The successful candidate will work closely with the Service Quality Head to identify areas for improvement and provide solutions.

  • Minimum five years' relevant experience
  • Good people management skills
  • At least five years' experience in the Credit Cards Business

A strong understanding of the Credit Cards Business and audit-related functions (Operations, Systems, Financial, Process-related) is essential for this role.



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