Virtual Support Specialist

17 hours ago


Davao City, Davao, Philippines Cyberbacker Careers Full time

Cyberbacker Careers is a leading provider of premium services to its partners, with over 3500+ clients worldwide.

In collaboration with the Davao Transition Hub, we aim to provide jobs to Filipino individuals and facilitate their transition to permanent work-from-home positions.

Job Description
  • Transcription: Listen to live or recorded calls and take note of key points discussed.
  • Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed to ensure participants have the necessary information.
  • Schedule Coordination: Schedule meetings with clients and team members efficiently, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
  • Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
  • Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
  • Administrative Tasks: Oversee administrative tasks, including managing email correspondence and calendar appointments, and ensuring all administrative activities are executed efficiently.
Requirements
  • Able to work independently and solve problems proactively.
  • A team player mindset with a positive attitude and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.

The ideal candidate should possess a good command of the English language and be able to communicate effectively in a professional setting.



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