Digital Support Specialist

7 days ago


Davao City, Davao, Philippines Cyberbacker Careers Full time
Company Overview

Cyberbacker Careers is a leading provider of premium services to its partners, with over 3500+ clients and growing.

About the Role

We are seeking an experienced Digital Support Specialist to join our team. This is a full-time position based in Davao City, but it will involve working from home after a three-month transition period at our Transition Hub.

Key Responsibilities

The successful candidate will be responsible for:

  • Transcription: Listen to live or recorded calls and take notes of key points discussed.
  • Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
  • Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
  • Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
  • Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
  • Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
Requirements

To be considered for this role, you must have:

  • Able to work independently and solve problems proactively.
  • A team player mindset, with a positive attitude and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.
What We Offer

We offer a competitive salary of PHP 50,000 per month, commensurate with experience, and opportunities for growth and professional development.

Working Conditions

This is a full-time position, with a 40-hour workweek. You will be required to work from home after a three-month transition period at our Transition Hub.



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