Technical Support Specialist

17 hours ago


Davao City, Davao, Philippines Virtual Done Well, Inc. Full time

Virtual Done Well, Inc. is seeking a skilled IT Technical Support Specialist to join our team.

About the Role

This is an exciting opportunity for a highly motivated and detail-oriented individual to provide technical support and assistance to our staff.

The successful candidate will have excellent communication skills, both written and verbal, and be able to effectively troubleshoot and resolve technical issues.

Key Responsibilities:

  • Provide technical support and assistance to staff via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Configure and maintain network connections, data management, user settings, and security
  • Develop and maintain knowledge of new technologies and trends in the IT industry
  • Collaborate with other departments to ensure seamless operation of our systems

Requirements:

  • Degree in Information Technology or related field
  • Proficiency in Office 365 and LAN/WAN configuration
  • Excellent English communication skills
  • Ability to work independently and as part of a team

Benefits:

  • Additonal leave
  • Company events
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Schedule:

8 hour shift, day shift, Monday to Friday



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