Senior Client Advocate
1 day ago
This role involves developing trust with customers and delivering an exceptional experience through understanding customer objectives, activating relevant capabilities, aligning expectations, and driving collaboration.
The Customer Success Manager plays a pivotal part in our organization's success by building strong relationships with customers, identifying opportunities for growth, and fostering a culture of excellence.
Key Responsibilities:- Support customers by resolving their inquiries and ticket requests efficiently.
- Enhance documentation on problem-solving, Q&A, and onboarding materials to improve knowledge sharing.
- Promote campaigns targeting multiple customers through digital channels and activities.
- Identify high-potential and high-risk customers from newly onboarded users or customers.
- Onboard new customers and introduce them to our products and support processes.
- Collaborate with Sales and Support teams to develop and deliver engagement plans that meet customer objectives.
- Engage with customers to identify potential risks.
- Collect feedback from customers and present it to the product team for review.
- Experience in customer-facing roles.
- An empathetic individual with a natural drive to assist others.
- A passion for technology, infrastructure, and software development.
- Excellent presentation skills.
- Strong organizational skills, ability to structure and maintain documentation.
- A team player capable of interacting effectively with various departments internally.
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Strategic Client Advocate
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Antipolo City, Calabarzon, Philippines beBeeClient Full time $60,000 - $95,000About the OpportunityWe are seeking a skilled Strategic Client Advocate to join our team. In this role, you will be responsible for managing post-sale relationships with vendors and ensuring long-term client satisfaction.
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Remote Senior Client Advocate
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Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱45,000 - ₱50,000Job Title: Senior Client Care AdvocateWe are seeking an experienced professional to join our team as a Home-Based Senior Client Care Advocate. This role will involve delivering exceptional customer service and technical support to partners and internal users, helping them resolve challenges and maximize their experience with proprietary software.Key...
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Senior Enterprise Client Advocate
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Paranaque City, Calabarzon, Philippines beBeeCustomerSuccess Full time $100,000 - $120,000Job Title: Customer Success ManagerThis role is a key position for championing enterprise customers. The successful candidate will assume a strategic role as a trusted advocate, driving quantifiable value to our clients through our products and services.
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Senior Client Advocate
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Antipolo City, Calabarzon, Philippines beBeeRelationship Full time ₱1,500,000 - ₱2,000,000Key Client Relationship ManagerThe successful candidate will serve as the main point of contact for all client communication, meetings, and escalations.Primary Responsibilities:Client Ownership & Relationship ManagementDevelop and maintain long-term relationships with key client stakeholders through regular onsite engagement and proactive support.Participate...
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Senior Client Advocate
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Antipolo City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱6,000,000 - ₱8,000,000About the JobAs a Customer Success Manager, you will be responsible for fostering long-lasting client relationships that drive trust and value.This role involves ensuring a smooth transition from Sales to Delivery with all relevant details captured. It also requires establishing clear success metrics and onboarding milestones, sending initial setup forms,...
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Senior Client Advocate
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Cavite City, Calabarzon, Philippines beBeeClientSuccess Full time ₱900,000 - ₱1,200,000The Client Success Coordinator plays a pivotal role in delivering exceptional client experiences by managing the onboarding process, overseeing quality assurance, and ensuring the successful fulfillment of all services.This role demands strong communication, problem-solving, and organizational skills to build client relationships, drive retention, and...
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Enterprise Client Advocate
1 day ago
Paranaque City, Calabarzon, Philippines beBeeClient Full time ₱800,000 - ₱1,300,000Job Title: Enterprise Client AdvocateWe are seeking an experienced Client Success Specialist to join our team. This role is focused on providing exceptional support to enterprise-level clients, ensuring they receive consistent, high-quality attention that strengthens relationships and drives retention.About the Role:This Client Success Specialist will work...
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Customer Experience Advocate
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Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱18,000 - ₱24,000**Job Title: Customer Experience Advocate**We are seeking a highly skilled and passionate customer service representative to join our team as a Customer Experience Advocate. This role requires excellent communication skills, a passion for technology, and the ability to resolve complex technical issues with ease.The ideal candidate will be responsible for...
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Ecommerce Client Advocate
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Key Player in Client Experience
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Lipa City, Calabarzon, Philippines beBeeCustomerExperience Full time ₱4,000,000 - ₱6,000,000Job Title: Senior Customer AdvocateAs a key player in our Client experience team, you will be responsible for delivering exceptional customer service and support to our clients. Your primary focus will be on interacting with customers to address inquiries and resolve complaints regarding their products and services.You will collaborate with internal and...
