
Remote Technical Support Engineer
19 hours ago
This is a remote Tech Support Specialist position. As part of the team, you will be responsible for designing, developing, and maintaining responsive, user-friendly websites aligned with business requirements.
- Design and develop responsive websites that meet business needs.
- Integrate websites with CRM systems and other third-party software tools for seamless data flow.
- Implement and customize plugins, APIs, and new features as needed.
Key Responsibilities:
- Monitor website performance and implement optimizations for speed, security, and SEO.
- Provide ongoing website troubleshooting, bug fixes, and technical support.
- Generate and automate reports from web platforms, databases, and CRM tools.
- Ensure websites are mobile-optimized and cross-browser compatible.
- Maintain proper documentation of web systems, integrations, and updates.
- Collaborate with design, marketing, and operations teams to implement new functionalities.
- Stay updated with industry best practices, tools, and technologies to recommend improvements.
Requirements:
- Proficiency in Java, HTML, Python, and general coding fundamentals.
- Basic understanding of backend website structures and CMS systems.
- Familiarity with CRM setup and process automation (Monday.com, Zoho preferred).
- Problem-solving mindset and willingness to learn on the job.
- Ability to communicate technical information clearly to non-technical users.
- Up to 2 years of relevant experience (recent graduates welcome).
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