Workforce Management Director

2 weeks ago


Cebu City, Central Visayas, Philippines UnitedHealth Group Full time

As a Business Performance Analyst at UnitedHealth Group, you will be responsible for analyzing and interpreting complex data to inform business decisions. You will work closely with cross-functional teams to develop and implement strategic plans that drive business results, while also identifying opportunities for process improvement and cost reduction.

The ideal candidate will have 4+ years of Workforce Management experience supporting Call Centers or Back Office operations, as well as 3+ years of senior-level communication and presentation experience delivering detailed analyses and sound business cases.

You will possess excellent analytical and critical thinking skills, as well as strong oral and written communication skills. Additionally, you will have the ability to collaborate with cross-functional teams and present analysis and recommendations to senior leadership.

Key Responsibilities:

  1. Analyze and interpret complex data to inform business decisions
  2. Develop and implement strategic plans that drive business results
  3. Identify opportunities for process improvement and cost reduction
  4. Collaborate with cross-functional teams to achieve business objectives
  5. Present analysis and recommendations to senior leadership


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