Workforce Management Director
2 weeks ago
As a Business Performance Analyst at UnitedHealth Group, you will be responsible for analyzing and interpreting complex data to inform business decisions. You will work closely with cross-functional teams to develop and implement strategic plans that drive business results, while also identifying opportunities for process improvement and cost reduction.
The ideal candidate will have 4+ years of Workforce Management experience supporting Call Centers or Back Office operations, as well as 3+ years of senior-level communication and presentation experience delivering detailed analyses and sound business cases.
You will possess excellent analytical and critical thinking skills, as well as strong oral and written communication skills. Additionally, you will have the ability to collaborate with cross-functional teams and present analysis and recommendations to senior leadership.
Key Responsibilities:
- Analyze and interpret complex data to inform business decisions
- Develop and implement strategic plans that drive business results
- Identify opportunities for process improvement and cost reduction
- Collaborate with cross-functional teams to achieve business objectives
- Present analysis and recommendations to senior leadership
-
Workforce Planning and Management Lead
7 hours ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeWe are a consultancy firm looking for a Workforce Planning and Management Lead to join our team in Cebu, Philippines.This onsite work position requires a strong background in workforce management, preferably in a BPO Company.The selected candidate will be responsible for leading workforce planning and management initiatives.Responsibilities:Developing and...
-
Trinity Workforce Ambassador
1 week ago
Cebu City, Central Visayas, Philippines Trinity Workforce Full timeCompany ProfileTrinity Workforce is a reputable organization committed to providing top-notch customer service. We are seeking highly skilled individuals to join our team as Customer Service Representatives.Job SummaryWe are looking for candidates who can handle customer inquiries, resolve issues, and provide excellent customer experiences. As a Customer...
-
Senior Workforce Operations Manager
7 hours ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeWe are a consultancy firm urgently hiring for a Senior Workforce Operations Manager for a client located in Cebu, Philippines.This is an onsite work position that requires a shifting schedule.Based on experience and hiring results, the successful candidate can earn up to 120K per month.Minimum Requirements:A minimum of 3 years of workforce management...
-
Workforce Manager
1 week ago
Cebu City, Central Visayas, Philippines AmeeraTel, Inc. Full timeWe are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling, and real-time management while also leading data-driven decision-making for business optimization. This role plays a critical part in ensuring operational efficiency, resource optimization, and strategic insights that drive performance improvements...
-
Workforce Optimization Expert
7 hours ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeWeSource Management Consultancy Firm is seeking a highly skilled Workforce Optimization Expert to join our team.This onsite work position requires a strong background in workforce management, preferably in a BPO Company.The selected candidate will be responsible for planning, implementing, utilizing, and supporting workforce management systems.Key...
-
Workforce Planning Director
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeCompany Overview:TASQ Staffing Solutions is a leading provider of workforce management solutions. We are seeking an experienced Workforce Management Executive to join our team.Job Description:The Workforce Management Executive will be responsible for ensuring the updation and management of data related to client accounts (forecasting, scheduling and...
-
Workforce Management Director
2 weeks ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeAbout UsWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Our mission is to help our customers, colleagues, and communities thrive in an ever-changing world.Job OverviewThe purpose of this role is...
-
Workforce Manager
1 week ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeJob Title: Workforce Management ExecutiveTasq Staffing Solutions is looking for a skilled Workforce Management Executive to join our team.Role Purpose:The primary goal of this role is to oversee the management and updating of client account data (forecasting, scheduling, and performance), ensuring timely and accurate analysis through MIS reports and...
-
Workforce Manager
2 weeks ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeWe are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu, Philippines.This is an onsite work position and follows a shifting schedule.Salary is up to 120K per month based on experience and hiring results.Minimum Requirements:Must have at least 3 years of Workforce Management experience in a BPO Company (non-negotiable).Candidate...
-
Director of Operations
3 days ago
Cebu City, Central Visayas, Philippines Tailored Management Full timeThe Director of Operations is a key leadership role responsible for the seamless execution of daily operations at Tailored Management's Philippines office. This individual will oversee the Recruiting, Program Operations, and Onboarding teams, meeting business priorities and deliverables. In this role,you will have the opportunity to shape the future of our...
-
Workforce Strategy Manager
1 week ago
Cebu City, Central Visayas, Philippines AmeeraTel, Inc. Full timeAmeeraTel, Inc. is seeking a highly skilled Workforce Strategy Manager to oversee workforce planning, scheduling, and real-time management while leading data-driven decision-making for business optimization.Key Responsibilities:Workforce Management:Develop and execute strategic workforce planning initiatives to ensure optimal staffing levels.Oversee...
-
Workforce Manager
4 weeks ago
Cebu City, Central Visayas, Philippines Linda Hausermann & Associates Full timeJob title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1QUALIFICATIONS:Candidate must possess at least a Bachelors/College Degree in any field.Preferably Assistant Manager / Managers...
-
Workforce Management Strategist
2 weeks ago
Cebu City, Central Visayas, Philippines Manpower Core Group Inc. Full timeCompany Overview\At Manpower Core Group Inc., we strive to deliver exceptional service and support to our clients. Our workforce management team plays a crucial role in ensuring seamless operations.Job Description\The Workforce Management Executive will be responsible for managing our workforce, optimizing resource allocation, and driving business...
-
Workforce Management Strategist
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**About TASQ Staffing Solutions**We are a dynamic staffing agency focused on delivering top-notch workforce management solutions to our clients. As a key member of our team, you will play a crucial role in driving operational excellence and talent optimization.Job Overview:This exciting opportunity is for a seasoned Workforce Management Executive to join our...
-
Workforce Management Professional
6 days ago
Cebu City, Central Visayas, Philippines Green Light Worldwide Full timeJob DescriptionWe are looking for a Workforce Management Professional to join our team. As a key member of our HR department, you will be responsible for managing our workforce, ensuring productivity, and promoting employee engagement.Main AccountabilitiesWorkforce Planning: Develop and implement workforce plans to meet business objectives.Employee...
-
Workforce Management Expert
6 days ago
Cebu City, Central Visayas, Philippines Lumina Datamatics Full timeCompany OverviewLumina Datamatics is a leading provider of innovative workforce management solutions, committed to delivering exceptional results in project management and IT consulting.Job DescriptionWe are seeking an experienced Workforce Management Analyst/Real Time Analyst to join our team in Cebu. The successful candidate will be responsible for...
-
Workforce Management Executive
6 days ago
Cebu City, Central Visayas, Philippines Cobden & Carter International Full timeResponsibilities:Manage HR operations for front-line employees, ensuring compliance with labor laws and company policies.Collaborate with managers to address employee concerns and disciplinary actions.Support recruitment, onboarding, and workforce planning efforts.Promote employee engagement and monitor key workforce metrics.Guide performance management and...
-
Workforce Management Strategist
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWe are seeking a seasoned Workforce Management Executive to join our team at TASQ Staffing Solutions. As a key member of our operations team, you will be responsible for managing and optimizing our workforce to meet the demands of our clients.Job Description:The ideal candidate will have a minimum of 2-4 years of experience in workforce management, with a...
-
Business Operations Manager
1 week ago
Cebu City, Central Visayas, Philippines Trinity Workforce Full timeCompany Overview: Trinity Workforce is a leading provider of workforce solutions. Our team is dedicated to delivering exceptional customer experiences.**Job Description:**We are seeking a highly skilled and experienced Team Lead to oversee and direct all customer experience and support services activities within their functional area. As a key member of our...
-
Compliance Risk Management Expert
2 weeks ago
Cebu City, Central Visayas, Philippines Trinity Workforce Full timeJob OverviewWe are seeking a skilled Compliance Risk Management Expert to join our Trinity Workforce team. As a key member of our operations group, you will be responsible for providing oversight and implementation of compliance control measures at a site level.