
Business Operations Specialist
2 days ago
We are seeking an experienced Business Operations Coordinator to join our team. This is a full-time position that requires strong organizational skills, attention to detail, and the ability to work independently.
About the Role:- The primary responsibility of this role is to manage all client communications, ensuring timely responses and proactive follow-ups to eliminate missed opportunities.
- Candidate will coordinate between office, field teams, and subcontractors to ensure clear communication channels and updated job requirements.
- Manage comprehensive administrative tasks including data entry, invoice processing, and maintaining organized job documentation.
- Oversee compliance management including build pass, WHS documentation, and ensuring all job documents are properly maintained.
- Utilize and optimize software systems including Build Exact for maximum efficiency and quality control processes.
- Chase up employee tasks, deliverables, and site reporting to improve team accountability and performance.
- Assist with quoting and tendering processes, including supplier price checking and quote comparisons.
- Forward all financial documents to Xero and manage systematic invoice processing to prevent cash flow delays.
- Implement weekly checklists for site managers covering job variations, accidents, client satisfaction, and progress updates.
- Create and maintain standard operating procedures and checklists for recurring business processes.
- Provide accountability support to business owners by tracking their daily tasks and deliverables.
- Manage email and calendar systems, filtering communications and flagging only items requiring owner attention.
- Candidates should have strong experience in construction or trades industry administrative processes.
- Proficiency with accounting software (Xero experience preferred) and construction management tools is required.
- Excellent written and verbal communication skills are necessary to interact professionally with clients and team members.
- Experience with compliance documentation and understanding of WHS requirements in construction is essential.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- A proactive mindset with the ability to identify process improvement opportunities.
- Experience with data entry, invoice processing, and financial administration.
- Comfortable using screen recording software and creating process documentation.
- Ability to work independently while maintaining regular communication with business owners.
- Understanding of Australian construction industry practices and terminology.
- This is a remote position with flexible working hours.
- Access to client communication systems, project management software, and financial systems with appropriate security protocols.
- Gradual expansion of responsibilities as trust and competency are established.
- Potential for role growth into specialized areas like estimation support as business scales.
- Integration with TradieVA's talent network for best practice sharing and continuous improvement.
- Participation in community calls with other construction industry clients for knowledge sharing.
This is an independent contractor opportunity. Candidates must be comfortable working remotely and have a strong track record of delivering high-quality results in a fast-paced environment.
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