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Customer Service Professional
1 week ago
We are seeking a highly skilled Customer Service Professional to join our team at Private Advertiser. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and efficient manner.
Key Responsibilities:- To handle customer calls and respond to emails in a timely and courteous manner
- To escalate complex issues to senior team members when necessary
- To work closely with the sales team to upsell and cross-sell products and services
Qualifications:
- A minimum of 6 months of BPO experience preferably in Sales or Telco
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing situations
Benefits Package:
- Competitive salary package including basic pay and allowances
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment