
Back Office Business Specialist
18 hours ago
This role focuses on delivering exceptional results in the back office environment. We are seeking a highly organized and detail-oriented individual who can excel in this position.
- Familiarity with back office systems is required, along with the ability to execute system setup tasks accurately according to internal and client requirements.
- Create new client profiles in the backend system by setting relevant parameters and product configurations, such as currency types, product rules, platform types, and compliance requirements; update associated documentation and task tracking records.
- Configure different product skins based on client needs, and manually establish corresponding settings.
- Adjust product table parameters based on different currencies, regulations, and internal control requirements.
- Create and manage user groups with specific conditions as required, and maintain user count within each group.
- Handle configuration updates such as table name changes, order adjustments, and table assignment/unassignment; ensure all changes are reflected in the knowledge base (Wiki) and task management system (Jira).
- Collaborate closely with departments including Integration, Delivery, QA, Customer Support, Account Management, Compliance, Data, Product, and Development to ensure product setup aligns with all standards and processes.
- Maintain internal knowledge base documentation to support operational consistency.
- Respond promptly to new requirements or process updates by adjusting backend settings and updating relevant documentation.
- No specific degree required, but Business or Language-related fields are preferred.
- 1-2 years of work experience is beneficial, but we also welcome fresh graduates who are eager to learn and can be easily trained.
- No specific industry experience is required.
- Key skills:
- Stable and reliable
- Highly organized and detail-oriented
- Strong communication and interpersonal skills
- A proactive attitude with a willingness to learn
- Open to challenges and adaptable to change
- A team player who enjoys working with others
This role offers opportunities for growth and development, as well as a chance to work with a collaborative team. If you are a motivated individual looking for a new challenge, apply now.
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