Drive Community Growth

1 day ago


Antipolo City, Calabarzon, Philippines beBeeEngagement Full time $80,000 - $100,000
Community Engagement Specialist

The Community Engagement Manager role is a strategic position that requires effective communication and engagement strategies to promote DataForce's community growth and satisfaction.

Key Responsibilities:
  • Promote relevant and adaptable strategies to lead, coordinate, and monitor the communication with community members.
  • Liaise with cross-functional teams to provide requirements and follow-up on deliveries.
  • Set and manage community members' expectations while improving the community experience.
  • Follow sourcing strategy to reach project targets based on past data and research.
  • Analyze root causes of community escalations and propose corrective actions.
  • Prepare material for presentations on community insights for internal and external customers.
  • Implement strategies for building and maintaining a large, engaged community.
  • Collaborate with cross-functional teams to identify and manage goals.
  • Participate in the onboarding process for newcomers and serve as a point of contact for all community engagement processes.
Required Skills and Qualifications:
  • Exceptional communication skills with the ability to communicate important updates both verbally and in writing.
  • High-level interpersonal and relationship building skills with the ability to interact with stakeholders from all levels of the organization.
  • Ability to work effectively under pressure to meet tight deadlines and ambitious goals.
  • Demonstrated analytical, critical-thinking, problem-solving, and decision-making skills.
  • Excellent coordination and resource planning.
  • Proficiency and experience with online platform development stages, collecting requirements, and testing.
  • Able to work independently.
  • Proactive and able to flag possible risks in the completion of assignments and identify solutions.
  • Established competency in business applications and collaboration tools.
Preferred Requirements:
  • Strong experience in customer service focused positions.
  • Fluency in a language other than English.

DataForce is a worldwide data collection and labeling platform combining technology with a diverse network of contributors, scientists, and engineers. The company offers secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of TransPerfect, the world's largest provider of language and technology solutions for global businesses.


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