Technical Operations Specialist

4 days ago

San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000
IT Support Specialist

We are seeking a highly skilled IT professional to fill this role. As a technical operations specialist, you will provide remote support and assistance with network maintenance, troubleshooting, modifications, and upgrades of all facilities.

Key Responsibilities:
  • Provide technical support for various platforms including Microsoft Windows, MacOS, Android, and iOS.
  • Support Microsoft 365 applications such as Outlook, Teams, Excel, Word, and others.
  • Remotely assist with network maintenance, troubleshooting, modifications, and upgrades of all facilities.
  • Monitor user requests in ConnectWise Automate and shared inbox email.
  • Assist with documentation of department processes, including user, network, RMA, and support processes.
Requirements:
  • Proven experience in an IT helpdesk or technical support role.
  • Strong understanding of computer hardware, software, and network infrastructure.
  • Excellent problem-solving skills and attention to detail.

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