
Vendor Partnership Specialist
1 week ago
The Program Manager will oversee strategic relationships with leading telco and networking vendors. Key responsibilities include building deep partnerships, negotiating agreements, managing vendor-aligned service offerings, and cross-functional enablement.
- Key Responsibilities:
- Vendor Relationship Management:
Build and manage deep partnerships with core telco vendors and distributors to drive service growth, joint enablement, and procurement efficiency.
- Contract & Commercial Management:
Negotiate agreements, SLAs, and pricing structures to maximize business value while ensuring competitive positioning and profitability.
- Program Development & Lifecycle Ownership:
Oversee vendor-aligned service offerings across SD-WAN, SASE, networking, UCaaS, and cloud solutions—owning roadmap, launch, and optimization.
- Cross-Functional Enablement:
Partner with engineering, finance, operations, and sales to design scalable frameworks, pricing models, SOPs, and go-to-market strategies.
- Performance & Governance:
Lead vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities.
- Risk & Compliance:
Manage technology, supply chain, and regulatory risks while ensuring compliance with vendor security standards and audit requirements.
- Customer Experience Advocacy:
Champion a customer-first approach by improving service reliability, addressing escalations, and integrating feedback into vendor program improvements.
- Vendor Relationship Management:
- Direct Experience:
Managing telco vendor programs with Meraki, Fortinet, Versa, and Cato.
- Strong Background:
Vendor and distributor negotiations, contract management, and SLAs.
- Proven Success:
Building and scaling vendor-aligned managed services programs.
- Familiarity:
SD-WAN, SASE, UCaaS, cloud platforms, and networking solutions.
- Financial Acumen:
Managing pricing models, budgets, and cost optimization.
- Strong Track Record:
Vendor governance through KPIs, scorecards, and QBRs.
- Excellent Communication:
Negotiation and relationship-building skills.
- Collaboration:
Across Sales, Engineering, Operations, Finance, and Marketing.
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Benefits- Room to Grow:
At a high-growth company.
- Environment That Celebrates Ideas and Innovation:
A team that values bold ideas and strategic thinking.
- Work Will Have Tangible Impact:
Making an impact.
- Flexible Time Off:
Relax and recharge.
- Fun Events:
At cool locations.
- Employee Referral Bonuses:
To encourage the addition of great new people to the team.
Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: Software Development
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