Customer Service Professional

1 week ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Staff Outsourcing Solutions in Metro Cebu. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

Our ideal candidate is someone who has a minimum of 6 months of experience in customer service, with excellent verbal and written English communication skills. They should also have average typing speed of 45-50 WPM and knowledge of e-commerce and retailing is a plus. Additionally, the successful candidate should be able to multitask efficiently, answer email inquiries, make inbound and outbound calls, and work on the graveyard shift, weekends, and holidays.

The role involves using Microsoft Excel files, problem-solving, and working as a team player with minimal supervision. The ideal candidate should have good analytical skills, be a fast learner, and have positive work ethics and passion to succeed.

In return for your hard work and dedication, we offer a competitive salary which may be determined or negotiable based on your qualifications. We also provide monthly incentive rewards, full-time employment, career growth opportunities, and a stable job with regular salary appraisals. Other benefits include HMO/health insurance, work-life balance, free pre-hiring medical laboratories, and free coffee.

To apply, please respond to this post with your updated resume and contact details. Walk-in applicants are welcome to visit our office from 10:30 AM until 7:00 PM, Monday to Friday only, bringing a copy of your updated resume and valid ID.



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