Customer Service Professional
4 days ago
Job Role Overview:
We are seeking a highly motivated and customer-focused professional to provide exceptional customer service and ensure customers have a positive experience.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries and concerns.
- Assist customers with various issues and questions, ensuring a positive experience.
- Collect relevant information, research inquiries, and provide accurate and helpful responses.
- Document customer interactions thoroughly and accurately.
- Continuously strive to improve customer satisfaction and experience.
Required Skills and Qualifications:
- Bachelor's degree from an accredited institution
- Fresh graduate or up to 1 year of work experience
- Excellent communication skills (oral and written)
- Attention to detail
- Problem-solving skills
- Knowledge in Microsoft Office
About Our Organization:
We are a Certified B Corporation committed to high standards of social and environmental performance, accountability, and transparency. We emphasize Diversity, Equity, and Inclusion (DEI) and inclusive hiring practices to foster a fair and empowering workplace.
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