Help Desk Professional

About the JobA Help Desk Specialist will research, diagnose, troubleshoot and resolve customer issues in a timely manner.The position involves working with various systems, software and hardware following established procedures to escalate unresolved issues to internal departments.Main ResponsibilitiesTechnical Support – Assist customer-facing teams with...

Job OverviewWe're passionate about making dogs happy through our products, events, and experiences. As an IT Support Specialist, you'll be part of a team that uses technology to make a difference.The TeamYou'll work closely with dedicated specialists who treat technology like their own dog. Our collaboration ensures seamless integration of technology and...

Customer Support Resolution Specialist Job OpportunityWe are seeking a highly skilled and empathetic Customer Support Resolution Specialist to join our support team.This is a critical role responsible for managing and resolving escalated customer issues, ensuring every customer feels heard and valued.The ideal candidate will be able to think critically and...

Job Title:Technical Support Specialist">Compose personalized responses to customer inquiries.Triage incoming requests and identify trends in customer issues.Key Responsibilities:Provide accurate information with empathy and professionalism.Log, manage, and follow up on all customer support tickets.Required Skills:At least a bachelor's degree in any field.3+...

Customer Service Representative PositionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively resolve customer complaints in a professional and courteous manner.Responsibilities...

Global App Commercial Desk ManagerAs a key member of our revenue operations organization, you will lead a team of professionals across multiple time zones, providing high-touch support to enterprise sales teams and external marketplace vendors.This is a people management role that requires strong leadership skills and the ability to work closely with...

Customer Support RoleWe are seeking a dedicated and customer-focused professional to join our team as a Customer Support Specialist. This role will play a vital part in delivering exceptional support experiences for our customers, ensuring their success with our platform.About the JobThe ideal candidate will possess excellent communication and...

Job SummaryWe are seeking an experienced Human Resources professional to support our Global SuccessFactors system within a shared service environment.This individual contributor role will work closely with 2-3 other team members in the TalentCentral Help Desk, providing customer service and technical support for all HR/Talent/Compensation/Learning modules in...

Job Title: Tech Support ProfessionalJob Description:We are seeking an experienced and skilled Tech Support Professional to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and assistance to our end-users.You will troubleshoot and resolve IT issues promptly and effectively, ensuring minimal...

Live Chat Customer Support SpecialistThis role is ideal for individuals who can provide top-notch customer service via live chat while paying close attention to details.Main Responsibilities:Respond to customer inquiries and resolve issues through live chat in a timely manner.Provide accurate and helpful information about products and services.Assist with...