Experienced Customer Support Professional Wanted

4 days ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱350,000 - ₱600,000
About Customer Service

Our company offers a unique customer experience through individual interactions. We operate globally with staff in 18 countries worldwide across various roles.

Approximately 70% of our leaders are internally promoted, showcasing opportunities for growth and development within the organization.

We provide comprehensive benefits to support employees' overall well-being, including community engagement through Making Lives Better initiatives.

Job Overview

As a member of our team, you'll address client customers' concerns, provide support, and resolve issues by utilizing exceptional communication skills and professional demeanor.

Key Requirements
  • Degree: High school diploma or GED equivalent
  • Advantageous to have prior customer service experience
  • Strong computer navigation skills and familiarity with Microsoft Office applications (Word, Excel)
  • Outstanding oral and written communication skills, as well as listening and comprehension abilities
  • Professionalism and courtesy when interacting with clients
  • A customer-centric approach is essential for success in this role
Benefits Summary
  • Comprehensive health, dental, and vision coverage, as well as Health Savings Accounts (HSAs)
  • Up to 21 days of paid time off (PTO) and paid holidays
  • Leadership development programs and opportunities for internal promotion
  • Paid training and tuition reimbursement for continued education and skill enhancement
  • Employee discounts program for various services and products
  • Employee assistance program for mental health and wellness support
  • Additional voluntary benefits available
Next Steps
  • Apply online through our website
  • Complete an assessment to evaluate your skills and qualifications
  • Ongoing review of your application
  • Follow-up from our team if selected to proceed with the next steps

Disclaimer: The provided description outlines the general nature and level of work performed by employees in this classification.

Our company is an Equal Opportunity Employer and welcomes applications from all qualified candidates without regard to protected characteristics or disability status.

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