Customer Care Representative
2 days ago
This role requires you to be the frontline of communication for our customers, providing exceptional service across various channels. You will address inquiries about our products, memberships, subscriptions, and overall business while embodying our core values and brand ethos.
Key responsibilities include:
- Delivering customer delighting service through our support tool, ensuring all interactions are approachable, optimistic, considerate, accurate, and timely.
- Being the go-to person for customers, offering support and guidance to enhance their overall experience.
- Serving as a dedicated resource for customers with memberships and subscriptions, ensuring they receive personalized assistance.
- Implementing retention strategies to help reduce churn, actively engaging with customers to understand their needs and address concerns.
- Acting as a passionate ambassador and advocate for our brand and product lines, embodying our values and mission.
- Fostering a positive brand perception by consistently delivering exceptional customer interactions.
- Proactively identifying and resolving customer issues, taking ownership to ensure seamless deliveries, transactions, and overall experiences.
- Employing a solution-oriented mindset to determine the root cause of any troubleshooting concerns relating to all aspects of the customer experience and product usability, guaranteeing customer satisfaction and loyalty.
We seek someone passionate about creating amazing experiences for customers, with excellent people skills, strong written and oral communication skills, and the ability to think on their feet. If you thrive in a fast-paced environment and enjoy problem-solving, we would love to hear from you
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Customer Care Specialist
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San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱2,500,000 - ₱5,000,000Job Title: Technical Support SpecialistThis is a remote role that requires strong technical knowledge of multifunction printers and copiers, as well as excellent communication skills. As the primary point of contact for inbound support calls, you will be responsible for delivering top-notch customer care to clients.
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Professional Client Care Specialist
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Customer Care Representative
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Customer Service Representative
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San Juan, National Capital Region, Philippines Teviant Full time ₱150,000 - ₱250,000 per yearCompany DescriptionTeviant, founded by Celebrity and Wedding Make-up Artist Albert Kurniawan, was launched in November 2018 with a vision to be the first premium local cosmetics brand sold globally. Focusing on professional and international quality at affordable prices, Teviant offers cruelty-free cosmetics made in Italy. Known for top-notch formulations,...
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Customer Support Specialist
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Supportive Customer Care Professional
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San Juan, National Capital Region, Philippines beBeeCustomerCare Full time ₱720,000 - ₱1,080,000We are looking for a Microsoft 365 certified professional who can provide exceptional customer care and support. The ideal candidate will have a strong background in customer-facing roles, preferably within IT or SaaS environments.Key Responsibilities:Customer Support: Provide proactive and responsive support to customers, prioritizing clear and empathetic...
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Delivering Excellent Customer Service
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San Juan, National Capital Region, Philippines beBeeService Full time ₱2,400,000 - ₱3,200,000Customer Service RepresentativeWe are seeking a skilled professional to join our team as a Customer Service Representative. As a Bahasa Customer Care Process Associate, you will be responsible for digitally resolving customer issues with the highest level of professionalism and integrity.Main Responsibilities:Digitially resolve customer complaints in a...
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San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱35,000 - ₱65,000About the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Remote Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound and outbound calls.This is an excellent opportunity to work from home and enjoy a...
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Aged Care Administrator
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