Customer Support Specialist

1 day ago


San Juan, National Capital Region, Philippines beBeeCustomerCare Full time ₱880 - ₱1,455
Job Opportunity: Customer Service Representative

The role of a customer service representative is to provide exceptional customer support and service. This involves handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.

Key Responsibilities:
  • Handle customer calls, emails, and chats professionally and efficiently.
  • Resolve customer complaints and issues promptly and effectively.
  • Provide product information and respond to customer queries.
  • Contribute to team achievement of sales and service metrics.
Requirements:
  • Associate's or Bachelor's degree.
  • Minimum 1 year previous sales/customer service experience.
  • Effective telephone, chat, email techniques and customer care.
Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer software applications.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving skills.



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