Customer Service Representative

12 hours ago

San Juan, National Capital Region, Philippines Teviant Full time ₱150,000 - ₱250,000 per year

Company Description

Teviant, founded by Celebrity and Wedding Make-up Artist Albert Kurniawan, was launched in November 2018 with a vision to be the first premium local cosmetics brand sold globally. Focusing on professional and international quality at affordable prices, Teviant offers cruelty-free cosmetics made in Italy. Known for top-notch formulations, bold colors, and high-profile collaborations, Teviant aims to be a collaborative platform for artists and make-up enthusiasts.

Role Description

This is a full-time on-site role for a Customer Service Representative located in San Juan. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, providing product information, resolving customer issues, and ensuring customer satisfaction. The role involves delivering exceptional customer service and maintaining positive customer relationships.

Qualifications

  • Customer Service Representatives, Customer Service, and Customer Support skills
  • Experience in ensuring Customer Satisfaction and delivering excellent Customer Experience
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a team-oriented environment
  • Problem-solving skills and attention to detail
  • Prior experience in the cosmetics or retail industry is a plus
  • High school diploma or equivalent; additional qualifications are a plus

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