Talent Development Manager

6 days ago


Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time
Talent Development Manager

At TASQ Staffing Solutions, we're seeking an experienced Talent Development Manager to lead our workforce management team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.

Key Responsibilities:

  • Create and maintain accurate capacity plans that balance cost and performance
  • Develop and review schedules to meet business requirements and ensure superior customer service
  • Lead a high-performing team of workforce managers, ensuring they meet Service Level Agreements across accounts
  • Drive client satisfaction by managing service levels, staffing, and scheduling solutions
  • Protect organizational assets by upholding quality information security management principles
  • Serve as the main point of contact for all WFM-related concerns

Requirements:

  • Bachelor's degree or equivalent required; 3+ years of supervisory or managerial experience preferred
  • Proven skills in capacity planning, scheduling, real-time management, and reporting essential
  • Excellent accuracy, attention to detail, and presentation skills required
  • Able to lead internal and external calls; flexible work schedule with willingness to work shifts and weekends

Compensation: $90,000 - $120,000 per year, depending on location and experience.



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